[consulting] Issue tracking for clients

[Paul Rooney]

We use Request Tracker
http://bestpractical.com/rt

It is pretty full-featured, mature and stable. A key benefit is the ease 
with which custom queries can be created. In theory I'm interested in a 
Drupal issue tracker, but it would take a lot of time and money to get 
even close to what RT already provides.

Paul Rooney
F5 Site Design
http://www.f5sitedesign.com

Thomas Barregren wrote:
> Khalid B wrote:
>> What do other people on this list use?
>>   
> 
> We are using OTRS <http://otrs.org/> as client ticket request system, 
> and Mantis <http://www.mantisbt.org/> as bug tracking system. IMHO, 
> these are the best open source issue tracking systems available.
> 
> I would love to see OTRS tightly integrated with Drupal.
> 
> 
> Regards,
> Thomas <http://www.webbredaktoren.se>
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