<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><BR><DIV><DIV>On Feb 24, 2006, at 3:15 PM, Robert Castelo wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Where would be the best place to present your conclusions and have an on-going discussion about Drupal usability?</FONT></P> </BLOCKQUOTE><BR></DIV><DIV>I have made the arguments in public over the last year, you can search for my posts on the dev list and you'll see they are mostly about user experience and the results of the work we have been doing. In particular I posted and paid for the survey results to be available for several months. I have presented these finding at the last two Drupal Cons. </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>The surveys are unreliable argument you are making is a common one, but usually it comes from the UE people. </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>I'll just say that if you pick up a book on user experience they will tell you to focus on user tasks and goals not features. We conducted live experiments and the feedback is to focus on tasks not features. We conducted interviews in both English and in Spanish that indicate that indicate people have difficulty with tasks not features. We did a broad based survey and got data and that indicates particular tasks are challenging, and that particular tasks are very frequently done. We talked to multiple separate teams of professionals and they indicated we should focus on helping users accomplish tasks.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>I have failed to make the argument in the most important place I need to. I need to make the argument on the Drupal home page, which I haven't done so far. </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>I think like everything else in Drupal it's more important how you argue than where you argue. So we will argue with hard work, with data, with elegant solutions, with persistence, and by gaining the respect of key influencers. Now with the help of a few people who have contacted me off-list I'll make that argument and hopefully we will come to a good solution because of it.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Cheers,</DIV><DIV>Kieran</DIV></BODY></HTML>