<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>Hey All, </div><div><br></div><div>Wow hot topic... You might want to try including something like this in your contracts. FYI use this at your own risk;)</div><div><br></div><div><!--StartFragment-->
<div class="MsoNormal"><span style="font-size:9.0pt"><b>22. Limitation of Liability<o:p></o:p></b></span></div>
<div class="MsoNormal"><span style="font-size:9.0pt">Client agrees that it shall
not hold BUSINESS or its agents or employees liable for any incidental or
consequential damages which arise from BUSINESS's failure to perform any aspect
of the Project in a timely manner, regardless of whether such failure was
caused by intentional or negligent acts or omissions of BUSINESS or a third
party.<o:p></o:p></span></div><div class="MsoNormal"><br></div><div class="MsoNormal">T</div><div class="MsoNormal"><br></div>
<!--EndFragment-->
<div><div>On Aug 7, 2008, at 1:37 AM, <a href="mailto:paola.dimaio@gmail.com">paola.dimaio@gmail.com</a> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div>Interesting discussion, the scope being beyond Drupal itself<br>One of my areas of work is software quality assurance process<br>In our world, a bug is not just a bug<br><br>Technically, bugs can be<br><br>defects<br>flaws<br>errors<br>failures<br><br>It is the failure that brings economic damage, 'loss'.<br>so, your client should be clearer about whose responsibility the<br>failure/loss is due to, and if this is caused by en error from your<br>part, or an error in some other part of the software development<br>process<br><br>Is it your job, or the clients job to write a decent specification<br>that reflects ttrue users/business/systems requirements? failure to<br>identify or represent these properly may well result in systems flaws.<br>You responsibilty should be to interpret and implement correctly what<br>the client needs are<br><br>Maybe just try to be a bit more specific as to what kinda bugs you<br>will responsible for<br>then you can limit your liability just to some aspects of the implementation<br><br>PDM<br><br>On Wed, Aug 6, 2008 at 11:57 PM, Adam Mordecai <<a href="mailto:mordecai@advomatic.com">mordecai@advomatic.com</a>> wrote:<br><blockquote type="cite">additionally there is such a demand for drupalistas these days, they'd be<br></blockquote><blockquote type="cite">foolish to walk away. Make them meet your demands. They need you more than<br></blockquote><blockquote type="cite">you need them.<br></blockquote><blockquote type="cite">Adam Mordecai<br></blockquote><blockquote type="cite">Advomatic Partner<br></blockquote><blockquote type="cite">---------<br></blockquote><blockquote type="cite">AIM: AdamMordecai<br></blockquote><blockquote type="cite">Main: (303) 733-0215<br></blockquote><blockquote type="cite">Cell: (646) 625-9010<br></blockquote><blockquote type="cite">Fax: (213) 402-3541<br></blockquote><blockquote type="cite">----------<br></blockquote><blockquote type="cite">Advomatic<br></blockquote><blockquote type="cite">243 5th Ave, Suite 460<br></blockquote><blockquote type="cite">New York, NY 10016<br></blockquote><blockquote type="cite"><a href="http://www.advomatic.com">http://www.advomatic.com</a><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">On Aug 6, 2008, at 8/6/08•9:51 , Roshan Shah - Gloscon wrote:<br></blockquote><blockquote type="cite">Agreed. Bug is a bug but the fundamental difference is that Open Source<br></blockquote><blockquote type="cite">software is not owned by 1 company just as it is in proprietary world.<br></blockquote><blockquote type="cite">Drupal is popular because of its stable core and a very strong developer and<br></blockquote><blockquote type="cite">user community. But there is no way any consultant or any consulting company<br></blockquote><blockquote type="cite">should accept any financial liability should there be any bug/defect in<br></blockquote><blockquote type="cite">Drupal - because it is collective development and contribution of many<br></blockquote><blockquote type="cite">people with no intention of getting $$$ by contributing back the code to the<br></blockquote><blockquote type="cite">community.<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">When someone works, they do work for here. Our contracts have nearly 60+<br></blockquote><blockquote type="cite">assumptions where we cover almost every risk. We even limit our liability to<br></blockquote><blockquote type="cite">core or contributed modules or the development we do to only 30 days post<br></blockquote><blockquote type="cite">deployment. We even have contracts written that clients have to test the<br></blockquote><blockquote type="cite">staging version and report all bugs within 7 days after we put the<br></blockquote><blockquote type="cite">development version on staging.<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Adam is right - the way the original contract in this thread is drafted is a<br></blockquote><blockquote type="cite">huge risk. We certainly would walk away from the project rather than get<br></blockquote><blockquote type="cite">into such contracts.<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">Roshan<br></blockquote><blockquote type="cite">604-630-4292<br></blockquote><blockquote type="cite"><a href="http://www.gloscon.com">http://www.gloscon.com</a><br></blockquote><blockquote type="cite">Skype : bpocanada<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">On Thu, Aug 7, 2008 at 8:35 AM, Jason Flatt <<a href="mailto:drupal@oadaeh.net">drupal@oadaeh.net</a>> wrote:<br></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">On Wed Aug 6 2008 4:20:49 pm Sam Cohen wrote:<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">When building a Drupal site, I would never assume liability for bugs,<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">unless bugs are very clearly defined as part of something I wrote.<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">It's<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">not like they're paying a $100,000 licensing fee for the software. It's<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite">open source after all. There are going to be bugs --<br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">I've got news for you. There are bugs in $100,000 licensing fee software.<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">It<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">doesn't matter whether the source is open or closed. Making excuses for<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">open<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">source software doesn't help its acceptance.<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">--<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">Jason Flatt<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><a href="http://www.oadaeh.net/">http://www.oadaeh.net/</a><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">Father of Six: <a href="http://www.flattfamily.com/">http://www.flattfamily.com/</a> (Joseph, 15; Cramer, 13;<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">Travis,<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">11; Angela; Harry, 8; and William, 2)<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">Linux User: <a href="http://www.kubuntu.org/">http://www.kubuntu.org/</a><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">Drupal Fanatic: <a href="http://drupal.org/">http://drupal.org/</a><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">_______________________________________________<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite">consulting mailing list<br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><a href="mailto:consulting@drupal.org">consulting@drupal.org</a><br></blockquote></blockquote><blockquote type="cite"><blockquote type="cite"><a href="http://lists.drupal.org/mailman/listinfo/consulting">http://lists.drupal.org/mailman/listinfo/consulting</a><br></blockquote></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">--<br></blockquote><blockquote type="cite">Gloscon Solutions Inc<br></blockquote><blockquote type="cite">Open Source Web 2.0 Development Company<br></blockquote><blockquote type="cite">*Drupal *Ruby on Rails<br></blockquote><blockquote type="cite">T : 604.630.4292 (Canada)<br></blockquote><blockquote type="cite">T : 323.319.3609 (US)<br></blockquote><blockquote type="cite">Skype : bpocanada<br></blockquote><blockquote type="cite">Training/Incubation/Dedicated Resources : OpenKick.com<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">***************************************************************<br></blockquote><blockquote type="cite">This email may contain confidential information, and is intended only for<br></blockquote><blockquote type="cite">the named recipient and may be privileged. 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If you are not<br></blockquote><blockquote type="cite">the named recipient, please notify us immediately and permanently destroy<br></blockquote><blockquote type="cite">this email and all copies of it.<br></blockquote><blockquote type="cite">***************************************************************<br></blockquote><blockquote type="cite">_______________________________________________<br></blockquote><blockquote type="cite">consulting mailing list<br></blockquote><blockquote type="cite"><a href="mailto:consulting@drupal.org">consulting@drupal.org</a><br></blockquote><blockquote type="cite"><a href="http://lists.drupal.org/mailman/listinfo/consulting">http://lists.drupal.org/mailman/listinfo/consulting</a><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">_______________________________________________<br></blockquote><blockquote type="cite">consulting mailing list<br></blockquote><blockquote type="cite"><a href="mailto:consulting@drupal.org">consulting@drupal.org</a><br></blockquote><blockquote type="cite"><a href="http://lists.drupal.org/mailman/listinfo/consulting">http://lists.drupal.org/mailman/listinfo/consulting</a><br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite"><br></blockquote><br><br><br>-- <br>Paola Di Maio<br>School of IT<br><a href="http://www.mfu.ac.th">www.mfu.ac.th</a><br>*********************************************<br>_______________________________________________<br>consulting mailing list<br>consulting@drupal.org<br>http://lists.drupal.org/mailman/listinfo/consulting<br></div></blockquote></div><br></div></body></html>