On 7/31/07, <b class="gmail_sendername">Gerhard Killesreiter</b> <<a href="mailto:gerhard@killesreiter.de">gerhard@killesreiter.de</a>> wrote:<div><span class="gmail_quote"></span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Khalid Baheyeldin schrieb:<br>>> As I understood it was:<br>>><br>>> #drupal - development focused<br>>> #drupal-support - support focused - for newbies<br>>><br>><br>> The problem is that #drupal is the first place newbies will think
<br>> of to get support. Once they are there, they are greeted with the<br>> "support?" reply telling them to go to #drupal-support.<br><br>No, they actually get a message when they join and there is a topic to
<br>look at.</blockquote><div><br>These are client dependent, and you should not assume that all people<br>see them. On kopete (the default KDE IM client), the channel message<br>just scrolls up as you get a bazillion messages saying userblah is now Away.
<br><br>The title is also next to useless, since it only appears if I mouse over the <br>window title, and then it appears truncated on a single line.<br><br>Telling users to go get another client is not an option.<br></div>
<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">> This can be offputting and make people feel unwelcome. They<br>> ask the first question and get a reply that amounts to : "we don't
<br>> serve your type here, buzz off!" (plagiarised from Esmerel)<br><br>"You didn't read the topic or pay attention to the join message, buzz<br>off" is more accurate.</blockquote><div><br>And how does that reflect on the project as a whole? Not positively for
<br>sure.<br></div><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">> So, I don't see why charters can change, with development<br>
> in #drupal-dev (and only development), then #drupal become<br>> community focused, has support, infra discussions, and everything<br>> else that is not development.<br><br>I am not going to agree to this.</blockquote>
<div><br>We seldom agree, so that is OK. <br></div><br>> Let me re-phrase that: I am not going to give up #drupal to the people<br>> who can't properly use IRC anyway.<br><br>Read about the September that never ended.
<br><a href="http://en.wikipedia.org/wiki/Eternal_September">http://en.wikipedia.org/wiki/Eternal_September</a><br>The same goes for Spam. It changed email forever.<br><br>The world changes. Our little niche gets discovered and the influx begins.
<br>Drupal is growing, more people will come in. We have to deal with it!<br><br>If the unwashed ones are 1%, it was not a problem when the community were<br>only 100 people. Now with tens of thousands, they will become so.
<br><br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Cheers,<br> Gerhard<br>-----BEGIN PGP SIGNATURE-----<br>Version: GnuPG v1.4.6
(GNU/Linux)<br><br>iD8DBQFGr8ckfg6TFvELooQRAlL9AJ43dG5LN1hHHFUhI9y4ZXh62CBBxACfQ2ai<br>YL6C2/bWNr3a0pZxHOIv5jk=<br>=Dte3<br>-----END PGP SIGNATURE-----<br></blockquote></div><br>Here is another example of assuming that one's user interface is the
<br>same across all clients: GnuPG is not interpreted by Gmail, and I just<br>see line noise. One can't assume everyone sees the same interface.<br clear="all"><br>-- <br><a href="http://2bits.com">2bits.com</a><br><a href="http://2bits.com">
http://2bits.com</a><br>Drupal development, customization and consulting.