<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><BR><DIV><DIV>On Aug 30, 2006, at 7:50 AM, Greg Knaddison - GVS wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">I recently discussed "drupal vs. joomla" with someone who was new to</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">the whole concept of CMS.<SPAN class="Apple-converted-space"> </SPAN>His comment was basically "well, I looked</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">at the two communities and while everything I read said that Drupal</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">was better and while Joomla occasionally meant I had to pay to get</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">stuff, I started using Joomla because the tutorials/videos/etc. made</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">it easier for me to get down to business."</FONT></P></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Anecdotal evidence is good. But I want it to be balanced with passive analysis like I have indicated before as well as direct audience analysis.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>I am skeptical that with tutorials featured more prominently things will be better.</DIV><BR><BLOCKQUOTE type="cite"> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">In addition to improving the documentation, my vote is to improve the</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">discoverability of some of these sections.<SPAN class="Apple-converted-space"> </SPAN>I'll bet that the</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">community tab on drupal.org is not clicked very often.<SPAN class="Apple-converted-space"> </SPAN>How about</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">replacing that with a "tutorials" tab that points to a handbook page?</FONT></P></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV><DIV>How about we measure?</DIV><BR><BLOCKQUOTE type="cite"> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">If people don't think that the top level link is worth changing, how</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">about a menu item for a couple of these more important topics.</FONT></P></BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV><BR><BLOCKQUOTE type="cite"> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Currently we spend menu space on "New Forum Topics" and "Who's Online"</FONT></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">neither of which seems as important to me as some links to "Tutorials" and some other handbook pages.</FONT></P> </BLOCKQUOTE><DIV><BR class="khtml-block-placeholder"></DIV><DIV>I attend a keynote style debate with two luminaries in the Human Computer Interaction field. One argued as the artist, the other argued as an analyst. The analyst claimed Amazon had 45 A/B testers on staff and 2 usability people. In effect they just randomly switch around links between 2 options and which ever one led to the most sales they went with. The anecdote was some what discredited, but I want to balance out the intuitive directions we are going with more analytical approach.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>If we can agree we are not our users, then we are off to a good start.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Cheers,</DIV><DIV>Kieran</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><BR><BLOCKQUOTE type="cite"><P style="margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px"></P> <P style="margin: 0.0px 0.0px 0.0px 0.0px"><FONT face="Helvetica" size="3" style="font: 12.0px Helvetica">Greg</FONT></P> </BLOCKQUOTE></DIV><BR></BODY></HTML>