[support] File folder outside webfolder

[Jonathan Hedstrom]

Marolijo - Pol maresma wrote:
> I confirm that I have
> Original files working directory: Web folder:
> /srv/www/vhosts/domain.net/httpdocs/files
> Web folder: /srv/www/vhosts/domain.net/httpdocs 
> New files folder: /srv/www/vhosts/domain.net/files 
> New files folder owner and group are the same as original files folder.
> New files have 777 permissions
> I choosed private download method and changed files folder path.
>
> System tells me the folder doesn't exists.
>
>   
Hmm...I'm not sure why this isn't working...what's the exact text of the
error message?

Cheers,

Jonathan
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