[support] Problem with file downloads

[Daniel Carrera]

Ok, the problem persists even if the file name has no underscores, or 
any non-alphabetic characters.

Problem Description:  Some times (seemingly randomly) when a user tries 
to download a file you get a "Page Not Found" error.

How does Drupal know when a URL is an alias for a page and when it's a 
file? It looks like Drupal is mistakenly believing that this particular 
URL is a page to display and tries to display it.

Any ideas?

Daniel.


Daniel Carrera wrote:
> Ok, I'll try without underscores. It might take me a while to know if 
> removing the underscore makes any difference because the problem is 
> intermitent. I need to wait for the website to act up again and then 
> test the file without underscores.
> 
> Thanks.
> 
> Mark Shropshire wrote:
>> I am using special loosely and just meant non alphanumeric characters  
>> except for the file extension "."
>>
>> Try renaming the file, MondaLinux.zip and see if it works ok. That  
>> will at least indicate if the underscore is an issue or not.
>>
>> Thanks!
>> Mark
>>
>> On Jan 18, 2010, at 12:53 PM, Daniel Carrera wrote:
>>
>>> Is an underscore a special character? That's the only non-alphabetic
>>> character in the file name:  Monda_Linux.zip
>>>
>