[support] mail issue: new user registration email not being sent

[Bill Traynor]

On Tue, Aug 23, 2011 at 2:27 PM, Bill Traynor <btraynor at mvista.com> wrote:

>
>
> On Tue, Aug 23, 2011 at 1:56 PM, Earnie Boyd <earnie at users.sourceforge.net
> > wrote:
>
>> Bill Traynor wrote:
>> > Interestingly, when I turn on Messaging Debug, I can successfully send a
>> > test email.  So the problem lies with the new user registration form.
>>  I'm
>> > using reCaptcha on the form, which causes the page not to be cached.  I
>> > wonder if that is the issue, as the form would be completed by the
>> anonymous
>> > user.
>>
>> If you disable the reCaptcha module are you able to send the email for
>> the registering user?  If so then you should start looking at the issue
>> queue for the module, if not then disable another module.  It may be a
>> combination of this module and that module causing an issue.  I've seen
>> two modules enabled together cause issues where they work fine by
>> themselves.
>>
>
> Thanks for the advice.  Unfortunately, disabling the Captcha modules didn't
> help.
>
> I'll keep digging.
>

I'm completely at a loss.

I've upgraded our dev drupal installation to 6.22 as well as upgraded all
modules with newer versions.  The site is as up to date as possible and new
user registration email still don't trigger.  While tailing the
/var/log/maillog, I do not see any mail activity when a new user registers.

However, I can send test email manually via sendmail and via PHP, as well as
trigger a test email from the Messaging Module.  So what's going on.

One thought was that I could be missing User 0 (Anonymous), thereby
preventing caching of the form fields when a new user registers.  I've
verified that I do indeed have User 0.  Also, I've cleared caches and
started from scratch.

Another possibility is that my hosts mail setup is incorrect.  But mail
works, as I validated manually and with the messaging module.

Does anyone have any additional avenues I can explore?  Or tests I can run?


>
>
>>
>> --
>> Earnie
>> -- http://progw.com
>> -- http://www.for-my-kids.com
>> --
>> [ Drupal support list | http://lists.drupal.org/ ]
>>
>
>
>
> --
> Bill Traynor
> Technical Writer & Community Manager of Meld.org
> MontaVista Software, LLC
> 2929 Patrick Henry Drive
> Santa Clara, CA 95054
>
>


-- 
Bill Traynor
Technical Writer & Community Manager of Meld.org
MontaVista Software, LLC
2929 Patrick Henry Drive
Santa Clara, CA 95054
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