[support] HTML e-mail (was Re: Chaos Tool installation problem)

[tony maciejowski]

Oh please! That might have been true back in 1995 but today? You gotta be
kidding.

On Mon, May 9, 2011 at 3:40 AM, Davide Mirtillo <davide at evnetwork.it> wrote:

> Il 09/05/2011 11:25, adept techlists - kazar ha scritto:
> > sivaji j.g wrote:
> >> Please refrain from sending HTML e-mail to lists. It is not
> >> *recommended*,  often discouraging to read your reply though it is
> >> valuable. I hope the list moderators will look into it (if anyone
> >> around).
> > This is a losing battle. If mailing lists are offered as support forums
> > for the public, it must be recognized that many, if not most, email
> > programs by default send html or rtf emails, or they are using web email
> > such as gmail or yahoo that have prominent formatting buttons and
> > actually encourage formatted emails. And end-users are largely unaware
> > of what the differences are, and how to create a plain-text email, and
> > should not have to study up on this to discuss things with a community.
> >
> > I used to be a heavy-duty plain-text email evangelist. I gave up on this
> > sort of purist approach maybe 10 years ago, when I got tired of dealing
> > with my clients sending me inline responses to my questions with notes
> > such as "my responses are in blue". I switched to an html-capable email
> > client (T'bird, now Postbox) and have never looked back.
> >
> > Anyway, the person you chose to pick on does use Yahoo mail which can be
> > determined by exposing the full headers of her messages and looking at
> > the X-Mailer value, and she did NOT send an html email, it was sent as
> > Content-Type: multipart/mixed ... which is actually the de facto
> > standard for a long time now. If your email app has trouble displaying
> > the plain-text portion of a multipart/mixed message, maybe look around
> > at other email programs.
> >
> > kazar
>
> There are loads of reasons why HTML messages are not good for mailing
> lists. See [0] for some examples. There's also an rfc about messaging
> which i think would be pretty interesting for some of the members of
> this mailing list [1].
>
> Simply saying "omg it's 2011, get an html e-mail client!1!!!!!" is not
> an answer, because it's not a logic argument, and i could just reply on
> the same line: "omg it's 2011, learn to configure your e-mail client
> properly!".
>
> HTML emails sent to mailing lists are just plain rude, IMO. It's even
> worse when there's people asking you to switch to plain text messages.
>
> [0] http://pyropus.ca/personal/writings/nomime.html
> [1] http://tools.ietf.org/html/rfc1855
>
> --
> Davide Mirtillo
> --
> [ Drupal support list | http://lists.drupal.org/ ]
>
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