[support] site not sending emails

[Jamie Holly]

It's in the server. Check the server logs for any errors (bounces, 
etc.). Another way to help troubleshoot is to install the SMTP module 
and set that up to send emails. On the config page is a debug and test 
email option. Use that to see what it's saying:

http://drupal.org/project/smtp

Jamie Holly
http://www.intoxination.net
http://www.hollyit.net

On 10/9/2012 1:16 PM, Cindy Dykstra, WebMaker Inc. wrote:
> I set up a site on my staging server, used both my email address and 
> the customer's to test the commerce module order emails and everything 
> worked just great. Even though the staging server was xyz.com I could 
> get those emails at me at abc.com and customer at def.com.
>
> When I moved the site over to their IIS server (with apache, php, 
> MySQL installed), I can't get the emails from customer's site def.com 
> to go to any email address at def.com. I can, however, get those 
> emails to come to my email at abc.com
>
> Their sys admin's reply is: "Well the first thing that comes to mind 
> is how the smtp server is configured for the commerce_kickstart 
> module. I can't easily get at that. If its set to a @def.com address 
> then it might try to send like emails locally and they would fail."
>
> Is this a site config, Commerce config or server config I need to be 
> looking for?
>
> Thanks!
> -- 
>
>
>           Cindy Dykstra
>
>
>

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