[support] Unable to send e-mail. Contact the site administrator if the problem persists

Tim Johnson tim at akwebsoft.com
Mon Dec 16 16:59:09 UTC 2013


* Jamie Holly <hovercrafter at earthlink.net> [131215 16:30]:
> 
> You still need to check that _www is a user in Postfix. Since you have 
> your Postfix configured to verify_sender, it's asking the server if that 
> is an actual user or not. If it isn't then the email is rejected. It 
> really all depends on how your installation of Postfix is setup for the 
> user base (aliases, ldap, etc.)
I've added _www to postfix aliases file and rebuilt the database.
I'm still getting the following
[begin]

Dec 16 07:51:49 linus postfix/pickup[5170]: A8CBA4276353: uid=70
from=<_www>

Dec 16 07:51:49 linus postfix/cleanup[5178]: A8CBA4276353:
message-id=<20131216165149.A8CBA4276353 at tj49.com>

Dec 16 07:51:49 linus postfix/qmgr[5171]: A8CBA4276353:
from=<_www at tj49.com>, size=380, nrcpt=1 (queue active)

Dec 16 07:51:52 linus postfix/smtp[5180]: A8CBA4276353:
to=<tim at akwebsoft.com>, relay=akwebsoft.com[74.220.215.66]:25,
delay=3, delays=0.03/0.01/2.5/0.45, dsn=5.0.0, status=bounced (host
akwebsoft.com[74.220.215.66] said: 550-Verification failed for
<_www at tj49.com> 550-No Such User Here" 550 Sender verify failed (in
reply to RCPT TO command))

Dec 16 07:51:52 linus postfix/cleanup[5178]: B9A71427635A:
message-id=<20131216165152.B9A71427635A at tj49.com>

Dec 16 07:51:52 linus postfix/bounce[5190]: A8CBA4276353: sender
non-delivery notification: B9A71427635A

Dec 16 07:51:52 linus postfix/qmgr[5171]: B9A71427635A: from=<>,
size=2271, nrcpt=1 (queue active)

Dec 16 07:51:52 linus postfix/qmgr[5171]: A8CBA4276353: removed

Dec 16 07:51:55 linus postfix/smtp[5180]: B9A71427635A:
to=<_www at tj49.com>, relay=mail.tj49.com[74.220.215.66]:25,
delay=2.7, delays=0/0/2.4/0.22, dsn=5.0.0, status=bounced (host
mail.tj49.com[74.220.215.66] said: 550 No Such User Here" (in reply
to RCPT TO command))

[end]

The error above is coming from the mailserver and PHP is munging the
sender, so it appears to me (and of course I am a PHP newbie) that
this is a PHP issue. If I am correct, how to configure PHP
correctly?

> >    It is a different issue when I attempt to send email using the
> >    smtp authentication module - see below
> > > ini('sendmail_path', '/usr/sbin/sendmail -t -i -f tim at akwebsoft.com');
> >    That was added, and caches were cleared.
> >
> >    Did a test send from my smtp auth module.
> >    I got three error messages (as per subject line) from the module.
> >    Looking at the drupal logs - I see this:
> >
> That INI setting won't have any affect on SMTP. SMTP sends emails 
> through the PHPMailer package, which doesn't use mail() at all, but 
> rather uses PHP's sockets and handles everything internally. Try 
> disabling SMTP and using that ini setting, see if you can send through 
> Drupal. That will use the regular PHP mail() function, which is nothing 
> more than a wrapper for the system's sendmail command.
  and from my previous post, as per your (Jamie's) instructions we
  appear to have solved that one ...
thanks again
-- 
Tim 
tim at tee jay forty nine dot com or akwebsoft dot com
http://www.akwebsoft.com, http://www.tj49.com


More information about the support mailing list