Jose,<br><br>I'm not familiar with that module. I did notice is actively maintained and has Views integration... which are really good signs.<br><br>My guess is that you'd likely find better help over at the Support Ticketing System issue queue.<br>
<br><a href="http://drupal.org/project/issues/support?categories=All">http://drupal.org/project/issues/support?categories=All</a><br><br>Shai<br><br><div class="gmail_quote">2009/9/15 josé fernandez <span dir="ltr"><<a href="mailto:jose.fernandez@naxos-fr.net">jose.fernandez@naxos-fr.net</a>></span><br>
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Thank you for your reply. I use the Support Ticketing System / Helpdesk creates a content type with a drop down menu to choose who is the recipient of ticket.Un user belongs to a role. When a user who belongs to the same role as other created a ticket, he sees the drop down list for users belonging to the same role that is normal for me but what I want is that the combo he can choose users who belong to his role but also users of other roles which is not the case. <br>
<br>
Thank you<br>
<br>
Le mardi 15 septembre 2009 à 08:42 -0400, Shai Gluskin a écrit :<div><div></div><div class="h5"><br>
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Jose,<br>
<br>
Can you give a few more details on how you created the drop-down? It sounds like you've created a content-type that uses a cck user-reference field. Is that right?<br>
<br>
Are you then using that field as an exposed filter in views?<br>
<br>
Or did you write a custom module to handle this. I can't quite follow.<br>
<br>
In any case, some more information about what you did and even the goal/purpose of what you are after would be really helpful.<br>
<br>
best,<br>
<br>
Shai<br>
<br>
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2009/9/15 josé fernandez <<a href="mailto:jose.fernandez@naxos-fr.net" target="_blank">jose.fernandez@naxos-fr.net</a>>
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Hello, <br>
<br>
I am a bit lost in the rights. I created several roles and multiple users. I assigned each user a role or more. I have a content type or a drop-down menu lets you choose from the list of users, a user who is part of the same roles. For example: <br>
<br>
Roles and users: <br>
<br>
narrators and readers <br>
toto <br>
tata <br>
titi <br>
Writers and readers <br>
tete<br>
tyty <br>
tuti <br>
<br>
When I log in as toto tata and titi or who are part of the roles 'narrators and readers' and I created content I see in my list down all my users: <br>
<br>
toto <br>
tata <br>
titi <br>
tete<br>
tyty <br>
tuti <br>
<br>
by cons if I connect with tete, or tyty or tuti I see in the list for any user with whom I am connected. Example: <br>
<br>
I connect with 'tete' in the list I will have that 'tete' and not all the others and I do not see why. <br>
<br>
An idea? <br>
<br>
Thank you
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