<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>I'm running Drupal 5.7. I've got a user who is having problems creating an account.</div><div><br></div><div>At /user/register, he (and I can replicate this) fills in the username, email address, etc, and clicks on the "create new account" button. This gets him to a screen which says:</div><div><br></div><div>oops! there was a problem...</div><div><span class="Apple-style-span" style="font-family: Verdana, Arial, Helvetica, sans-serif; color: rgb(34, 0, 0); font-size: 12px; line-height: 20px; ">The e-mail address <em style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-style: italic; "><a href="mailto:a1ram@optonline.net">a1ram@optonline.net</a></em> is already registered. <a href="http://hyc.org/user/password" style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; color: rgb(49, 76, 116); text-decoration: none; ">Have you forgotten your password?</a></span></div><div><font class="Apple-style-span" color="#220000" face="Verdana, Arial, Helvetica, sans-serif" size="3"><span class="Apple-style-span" style="font-size: 12px; line-height: 20px;"><br></span></font></div><div><span class="Apple-style-span" style="line-height: 20px; "><font class="Apple-style-span" color="#000000" size="4"><span class="Apple-style-span" style="background-color: transparent; font-size: 14px;">If he then clicks on the "Have you forgotten your password" link, and enters <a href="mailto:a1ram@optonline.net">a1ram@optonline.net</a> in the "username or email address" box, he gets, "</span></font></span></div><div><span class="Apple-style-span" style="line-height: 20px;"><br></span></div><div><span class="Apple-style-span" style="line-height: 20px;"><span class="Apple-style-span" style="line-height: normal; "><div>oops! there was a problem...</div></span><div>Sorry, <a href="mailto:a1ram@optonline.net">a1ram@optonline.net</a> is not recognized as a user name or an email address.</div><br></span></div><div><span class="Apple-style-span" style="line-height: 20px;">Any idea how to fix this?</span></div><div><br></div><br><div apple-content-edited="true"> <span class="Apple-style-span" style="font-size: 12px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div>----------------</div><div>Roy Smith</div><div><a href="mailto:roy@panix.com">roy@panix.com</a></div><div><br></div></div></span><br class="Apple-interchange-newline"></div></span><br class="Apple-interchange-newline"> </div><br></body></html>