<span style><span class="Apple-converted-space"></span></span><span style><span class="Apple-converted-space">For my website when </span>using Firefox or Chrome you get the following message:</span><div style><i style="font-family:&#39;Times New Roman&#39;;font-size:medium">Sorry, 10.0.11.38 has been banned.</i><font size="3" face="&#39;Times New Roman&#39;"></font></div>
<div style><span style="font-family:&#39;Times New Roman&#39;;font-size:medium">For Internet Explorer you<span class="Apple-converted-space"> </span><i>403 forbidden</i><span class="Apple-converted-space"> </span>error.</span></div>
<br><font style="color:rgb(0,0,0);font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px" size="3" face="&#39;Times New Roman&#39;">Note: 10.0.11.38 is the internal IP of the load balancer which has the <a href="http://mapsindeed.com/" target="_blank">d</a>omains certificate and associated public IP address.  </font><div style="color:rgb(0,0,0);font-family:arial;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:small">
I went to admin/user/rules and noticed that this ip of 10.0.11.38 has been listed as a host to deny access so I deleted this rule and the drupal website displays again.</div><div style="color:rgb(0,0,0);font-family:arial;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:small">
We did not enter this ip as a rule originally so I suspect that drupal somehow decided to add this ip as a denied host.<br><br></div><div style="color:rgb(0,0,0);font-family:arial;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:small">
How would I prevent this from happening again?</div><div style="color:rgb(0,0,0);font-family:arial;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:small">
<br></div><div style="color:rgb(0,0,0);font-family:arial;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:-webkit-auto;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;font-size:small">
John</div>