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<div class="moz-cite-prefix">I personally use Support. The nice
thing about Support is that you can set it up so that clients can
send an email to create a new ticket or reply to notifications to
update tickets. My clients really like that feature. <br>
<pre class="moz-signature" cols="72">Jamie Holly
<a class="moz-txt-link-freetext" href="http://www.intoxination.net">http://www.intoxination.net</a>
<a class="moz-txt-link-freetext" href="http://www.hollyit.net">http://www.hollyit.net</a></pre>
On 3/29/2013 11:28 AM, Metzler, David wrote:<br>
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<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span
style="font-size:
10.0pt;font-family:Arial;color:navy">Depending on your
level of complexity you need there are two projects to
look at. <o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span
style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span
style="font-size:
10.0pt;font-family:Arial;color:navy"><a
moz-do-not-send="true"
href="http://drupal.org/project/support">http://drupal.org/project/support</a>
- Gives you a full fledged ticketing system in drupal.
And lets you set up multiple clients,etc. Has way more
than most people need and requires a bit more overhead
to set up.
<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span
style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span
style="font-size:
10.0pt;font-family:Arial;color:navy"><a
moz-do-not-send="true"
href="http://drupal.org/project/casetracker">http://drupal.org/project/casetracker</a>
- I use this for exactly the purpose you are talking
about. It is a simple casetracking tool which just
allows priorty and status fore each case which you then
comment on. Although it has notifications
integrations, I actually use it with the subscription
module to get the email as well when my clients post a
case. <o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span
style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span
style="font-size:
10.0pt;font-family:Arial;color:navy">Take a look at
<a moz-do-not-send="true"
href="http://forenasolutions.org/">http://forenasolutions.org</a>
(you’ll only have view access to the cases). Add the
content_access module if you need extra security and
you’re good to go.
<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span
style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span
style="font-size:
10.0pt;font-family:Arial;color:navy">Dave
<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" color="navy" face="Arial"><span
style="font-size:
10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p>
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<p class="MsoNormal"><b><font size="2" face="Tahoma"><span
style="font-size:10.0pt;
font-family:Tahoma;font-weight:bold">From:</span></font></b><font
size="2" face="Tahoma"><span
style="font-size:10.0pt;font-family:Tahoma">
<a class="moz-txt-link-abbreviated" href="mailto:support-bounces@drupal.org">support-bounces@drupal.org</a>
[<a class="moz-txt-link-freetext" href="mailto:support-bounces@drupal.org">mailto:support-bounces@drupal.org</a>]
<b><span style="font-weight:bold">On Behalf Of </span></b><a class="moz-txt-link-abbreviated" href="mailto:lamp@afan.net">lamp@afan.net</a><br>
<b><span style="font-weight:bold">Sent:</span></b>
Friday, March 29, 2013 8:12 AM<br>
<b><span style="font-weight:bold">To:</span></b> <st1:personname
w:st="on"><a class="moz-txt-link-abbreviated" href="mailto:support@drupal.org">support@drupal.org</a></st1:personname><br>
<b><span style="font-weight:bold">Subject:</span></b>
[support] Drupal 7 as simple Project Manager</span></font><o:p></o:p></p>
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<p class="MsoNormal"><font size="3" face="Times New Roman"><span
style="font-size:
12.0pt"><o:p> </o:p></span></font></p>
<p><font size="3" face="Times New Roman"><span
style="font-size:12.0pt">Hi,<br>
I have few "clients" I'm helping them with their
website. They are sending to me stuff to add/delete/edit
on my private email and it's now a little mess. And I
overlooked few times their emails.<br>
I was thinking, if it's possible, to build Drupal 7
website (I have few "empty" domains) and use it as a
simple Project Manager. My idea was to create accounts
for each client and they will be able to see only their
stuff. I would create content type "Task" where they can
write down what they want me to do, upload files, etc.<br>
<br>
How hard/easy it would be to make? Any comments?<br>
<br>
Thanks,<br>
LAMP<o:p></o:p></span></font></p>
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