Since I haven't been giving back through contrib, here's one:
We did a usability test (filming users while they
performed specificly assigned tasks) of BlufftonToday.com.
The biggest problem our users had, as it turns out, was that there were
often three or more ways to solve the same problem (do I post my
meeting annoucenment in forums? as an event? in my blog? post it to the
non-Drupal classifieds?)
Now Drupal
only runs 70% of the site, so not all the results are Drupal related.
if the devel group is interested, I'll see if I can get some corporate permission
to share the results (if not the actual video) for those who are
interested.
--
Ken Rickard
drupal: agentken
gmail: agentrickard