Actually, rather than fight over this, I'll put 4 possible options to prevent the starvation scenario:
Merge scenarios:
1. Either the developers
live with it and say what the hell, we'll live with these pesky support
questions and just merge back to #drupal, cancelling #drupal-support altogether.
2. Somehow put a new message in #drupal saying "support questions
between 3-5 GMT", no telling if that would be any different than the current message saying go to #drupal-support. Effectively cancelling #drupal-support
Split scenarios:
3. To somehow redirect #drupal goers to #drupal-dev at specific times in the day (I'm not an IRC guru so I don't know if this could even be done), so they would sort of feel that between 3-5 GMT they're catching the best people capable of answering they're questions without even realizing they're in #drupal-dev. Developers will know what's happening and will accept this for a couple of hours a day. This seems very promising but I don't know if it's implementable.
4. Assign 4+ support guys who can at least guarantee a couple of hours in the #drupal channel a day, actually, why not go for 20+, the more the better. That way it would become sort of an ethical responsibility to care of the baby drupal-ers in #drupal :D
On 8/1/07, Dave Fletcher <fletch@splendora.com> wrote:
Quoth KILLES
"When you've helped more Newbie-Developers(!) than I (in #drupal), you
may make such remarks."
Why does the channel matter? I've helped dozens or hundreds of
fledgling folks take their first steps. You're probably the one who
sent them to #drupal-support where I helped them. Development support
abounds in that channel because some folks are actually scared to poke
their heads into drupal (jeez, um guess why?)
"working with it" entails *doing what people expect*, not shoving them off.
--fletch
On 7/31/07, Gerhard Killesreiter <gerhard@killesreiter.de> wrote:
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> Dave Fletcher schrieb:
> > Killes,
>
> That's "Mr. Killesreiter" for you.
>
> > don't you see that it's this horrible condescending attitude
> > that is the whole problem? Do you not *want* newbies?
> > Are you allergic?
>
> When you've helped more Newbie-Developers(!) than I (in #drupal), you
> may make such remarks.
>
> > New folks are often in a rush to get their first project out the door.
> > It's understandable. That's why they picked a CMS and didn't sit down
> > to write an application. So they're in a hurry, glance at IRC
> > channels, and find one that looks like it will help. *This will
> > continue to happen no matter what the channel charters are*
>
> So? We'll send them to the right place.
>
> > So, my vote is, let's work with it instead of fighting it all the
> > time. Mr. Killesreiter
>
> See, there you got it right.
>
> > we're having fun while the tumbleweeds blow in
> > #drupal. Join us! It's your destiny ;-)
>
> No.
>
> I actually don't mind that there is less traffic now.
>
> Cheers,
> Gerhard
>
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