Dear dev-list I have an issue that I feel is important but hard to categorize. I have a Drupal 4.7 site with a generally non-web-savvy audience. In fact, I believe some of my visitors don't use the internet for anything else. After trawling through drupal.org, the general concensus seems to be : "people who disable cookies get what they deserve". However, since I have users who don't know any better, their first impression of Drupal is "Access Denied". They don't get any indication of what they are doing wrong, so I see in the log sometimes they reset their password 3 times in a row, and then email my client with a complaint. I think this issue is quite important, because it effects a soon-to-be-tapped audience. I've emailed this list to get an idea of how to proceed: 1. File this as a core documentation issue, there should be a warning on the login page. 2. File this as a bug, well put my eggs into this basket: http://drupal.org/node/58019 3. Develop a module or something that uses php or javascript to warn the user (or redirect or something logical) Thanks Simon
On Wednesday 22 November 2006 21:49, sime wrote:
1. File this as a core documentation issue, there should be a warning on the login page.
I can see an argument here.
2. File this as a bug, well put my eggs into this basket: http://drupal.org/node/58019
That cookies are required for sessions to work is a feature not a bug. :-)
3. Develop a module or something that uses php or javascript to warn the user (or redirect or something logical)
If cookies are off, expect javascript to be off, too. However, you can just use customerror[1] to write your own 403 error page that says "remember to turn cookies on, nitwit" (or something more polite <g>). [1] http://drupal.org/project/customerror -- Larry Garfield AIM: LOLG42 larry@garfieldtech.com ICQ: 6817012 "If nature has made any one thing less susceptible than all others of exclusive property, it is the action of the thinking power called an idea, which an individual may exclusively possess as long as he keeps it to himself; but the moment it is divulged, it forces itself into the possession of every one, and the receiver cannot dispossess himself of it." -- Thomas Jefferson
Hi sime, On 23 Nov 2006, at 04:49, sime wrote:
1. File this as a core documentation issue, there should be a warning on the login page.
Feel free to make a suggestion as of how this should be phrased. Maybe look at what sites like Google and Flickr do when you try to log on with cookies disabled. I bet they put research into things like this. -- Dries Buytaert :: http://www.buytaert.net/
Thanks Dries and Larry for the feedback. I've create a feature request with some analysis of other systems. http://drupal.org/node/99325 Dries Buytaert wrote:
Hi sime,
On 23 Nov 2006, at 04:49, sime wrote:
1. File this as a core documentation issue, there should be a warning on the login page.
Feel free to make a suggestion as of how this should be phrased. Maybe look at what sites like Google and Flickr do when you try to log on with cookies disabled. I bet they put research into things like this.
-- Dries Buytaert :: http://www.buytaert.net/
participants (3)
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Dries Buytaert -
Larry Garfield -
sime