* Advisory ID: DRUPAL-SA-CONTRIB-2011-057 * Project: Support Ticketing System [1] (third-party module) * Version: 6.x * Date: 2011-November-30 * Security risk: Moderately critical [2] * Exploitable from: Remote * Vulnerability: Cross Site Scripting
-------- DESCRIPTION ---------------------------------------------------------
The Support Ticketing System module provides a basic ticketing system and helpdesk that is native to Drupal, offering complete email integration.
The module does not properly sanitize user-supplied content, resulting in multiple Cross-Site Scripting (XSS) vulnerabilities.
This vulnerability is mitigated by the fact that an attacker must have a role with the permission "administer support projects."
-------- VERSIONS AFFECTED ---------------------------------------------------
* support 6.x-1.x versions prior to 6.x-1.7 [3].
Drupal core is not affected. If you do not use the contributed Support Ticketing System [4] module, there is nothing you need to do.
-------- SOLUTION ------------------------------------------------------------
Install the latest version:
* If you use the Support Ticketing System module for Drupal 6.x, upgrade to support 6.x-1.7 [5]
Note: If you were using the 6.x-1.6-rc1 release, or wish to test the latest 6.x version, you may upgrade to support 6.x-1.8-rc1 [6].
See also the Support Ticketing System [7] project page.
-------- REPORTED BY ---------------------------------------------------------
* Brandon Bergren [8]
-------- FIXED BY ------------------------------------------------------------
* Brandon Bergren [9] the module maintainer
-------- COORDINATED BY ------------------------------------------------------
* Greg Knaddison [10] of the Drupal Security Team
-------- CONTACT AND MORE INFORMATION ----------------------------------------
The Drupal security team can be reached at security at drupal.org or via the contact form at http://drupal.org/contact [11].
Learn more about the Drupal Security team and their policies [12], writing secure code for Drupal [13], and securing your site [14].
[1] http://drupal.org/project/support [2] http://drupal.org/security-team/risk-levels [3] http://drupal.org/node/1357300 [4] http://drupal.org/project/support [5] http://drupal.org/node/1357300 [6] http://drupal.org/node/1357304 [7] http://drupal.org/project/support [8] http://drupal.org/user/53081 [9] http://drupal.org/user/53081 [10] http://drupal.org/user/36762 [11] http://drupal.org/contact [12] http://drupal.org/security-team [13] http://drupal.org/writing-secure-code [14] http://drupal.org/security/secure-configuration