On Thu, Jan 9, 2014 at 8:06 PM, Jim Ruby <jim@v-community.com> wrote:

I can not do it this way because once update.php is run and it does its update things crash. Here is my results this time.

1. cleared cache twice
2. uploaded rules 7.dev
3. ran update.php and here are the updates is said it was going to do.
7203 - Add a database column for specifying a queue item handler.
7204 - Rename rules_scheduler.state into rules_scheduler.data.

Once this was done I received the error and can not longer access the site.

Note updating from rules 7.20 to 7.2.dev so there should be a lot more db updates. Where the table is being created is at 7211

-----Original Message-----
From: support-bounces@drupal.org [mailto:support-bounces@drupal.org] On Behalf Of Linda Romey
Sent: Thursday, January 09, 2014 6:19 PM
To: support@drupal.org
Subject: Re: [support] updating rules module

1. install rules module
2. run update.php
3. clear all caches

On Thu, Jan 9, 2014 at 5:40 PM, Jim Ruby <jim@v-community.com> wrote:

That I did not do. So I can re install things then update rules module again, so I should do things in this order?

1 clear cache
2 install and update rules module via update.php

I'll try it as right now once rules updates the sights is history.

-----Original Message-----
From: support-bounces@drupal.org [mailto:support-bounces@drupal.org] On Behalf Of Linda Romey
Sent: Thursday, January 09, 2014 2:04 PM
To: support@drupal.org
Subject: Re: [support] updating rules module

Did you clear all caches?

On Thu, Jan 9, 2014 at 2:21 PM, Jim Ruby <jim@v-community.com> wrote:

The first time I ran update.php I saw two updates, now when I try to run update.php and it just shows an error with no updates available.

-----Original Message-----
From: support-bounces@drupal.org [mailto:support-bounces@drupal.org] On Behalf Of Gordon Heydon
Sent: Wednesday, January 08, 2014 5:27 PM
To: support@drupal.org
Subject: Re: [support] updating rules module

You need to run update.php. There is a change in the database which needs to be fixed before everything works right.�

Gordon.�

Sent from my iPhone

On 9 Jan 2014, at 9:59 am, Linda Romey <lromey@gmail.com> wrote:

Yes, I did what Jim suggested and found the issue. I also made sure that there were no errors in any of the rules--i.e. I use og and it uses rules. Some of the og fields had changed with that upgrade and so it broke the rules--which I didn't realize. And then the update went fine.

On Wed, Jan 8, 2014 at 5:13 PM, Frank Nikola <fnikola@cognisync.com> wrote:

Hey Jim,

This sounds like the standard white screen of death (wsod) problem that is usually caused by a php error.�

You will need to enable error displays and checking your server logs to help resolve the issue.

See https://drupal.org/node/158043�for assistance.
�

On Wed, Jan 8, 2014 at 2:45 PM, Jim Ruby <jim@v-community.com> wrote:

I have had this problem in the past, but the sight gets the white screen of
death when I update
Rules 7.x-2.0 to 7.x-2.6
Any suggestions on how to troubleshoot this? I have enquired this with in
the rules issue cue, but really was never a fix since the author could never
reproduce my problem.

Thanks for any suggestions

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