Depending on your
level of complexity you need there are two projects to
look at.
http://drupal.org/project/support
- Gives you a full fledged ticketing system in drupal.
And lets you set up multiple clients,etc. Has way more
than most people need and requires a bit more overhead
to set up.
http://drupal.org/project/casetracker
- I use this for exactly the purpose you are talking
about. It is a simple casetracking tool which just
allows priorty and status fore each case which you then
comment on. Although it has notifications
integrations, I actually use it with the subscription
module to get the email as well when my clients post a
case.
Take a look at
http://forenasolutions.org
(you’ll only have view access to the cases). Add the
content_access module if you need extra security and
you’re good to go.
Dave
Hi,
I have few "clients" I'm helping them with their
website. They are sending to me stuff to add/delete/edit
on my private email and it's now a little mess. And I
overlooked few times their emails.
I was thinking, if it's possible, to build Drupal 7
website (I have few "empty" domains) and use it as a
simple Project Manager. My idea was to create accounts
for each client and they will be able to see only their
stuff. I would create content type "Task" where they can
write down what they want me to do, upload files, etc.
How hard/easy it would be to make? Any comments?
Thanks,
LAMP