I'm running Drupal 5.7.  I've got a user who is having problems creating an account.

At /user/register, he (and I can replicate this) fills in the username, email address, etc, and clicks on the "create new account" button.  This gets him to a screen which says:

oops!  there was a problem...
The e-mail address a1ram@optonline.net is already registered. Have you forgotten your password?

If he then clicks on the "Have you forgotten your password" link, and enters a1ram@optonline.net in the "username or email address" box, he gets, "

oops!  there was a problem...
Sorry, a1ram@optonline.net is not recognized as a user name or an email address.

Any idea how to fix this?


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Roy Smith