That's a big plus for sure!
:)

> I personally use Support. The nice thing about Support is that you can
> set it up so that clients can send an email to create a new ticket or
> reply to notifications to update tickets. My clients really like that
> feature.
>
> Jamie Holly
> http://www.intoxination.net
> http://www.hollyit.net
>
> On 3/29/2013 11:28 AM, Metzler, David wrote:
>>
>> Depending on your level of complexity you need there are two projects
>> to look at.
>>
>> http://drupal.org/project/support - Gives you a full fledged
>> ticketing system in drupal. And lets you set up multiple clients,etc.
>> Has way more than most people need and requires a bit more overhead
>> to set up.
>>
>> http://drupal.org/project/casetracker - I use this for exactly the
>> purpose you are talking about. It is a simple casetracking tool which
>> just allows priorty and status fore each case which you then comment
>> on. Although it has notifications integrations, I actually use it
>> with the subscription module to get the email as well when my clients
>> post a case.
>>
>> Take a look at http://forenasolutions.org
>> <http://forenasolutions.org/> (you'll only have view access to the
>> cases). Add the content_access module if you need extra security and
>> you're good to go.
>>
>> Dave
>>
>> ------------------------------------------------------------------------
>>
>> *From:*support-bounces@drupal.org [mailto:support-bounces@drupal.org]
>> *On Behalf Of *lamp@afan.net
>> *Sent:* Friday, March 29, 2013 8:12 AM
>> *To:* support@drupal.org
>> *Subject:* [support] Drupal 7 as simple Project Manager
>>
>> Hi,
>> I have few "clients" I'm helping them with their website. They are
>> sending to me stuff to add/delete/edit on my private email and it's
>> now a little mess. And I overlooked few times their emails.
>> I was thinking, if it's possible, to build Drupal 7 website (I have
>> few "empty" domains) and use it as a simple Project Manager. My idea
>> was to create accounts for each client and they will be able to see
>> only their stuff. I would create content type "Task" where they can
>> write down what they want me to do, upload files, etc.
>>
>> How hard/easy it would be to make? Any comments?
>>
>> Thanks,
>> LAMP
>>
>>
>>
>
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