1. install rules module
2. run update.php
3. clear all caches


On Thu, Jan 9, 2014 at 5:40 PM, Jim Ruby <jim@v-community.com> wrote:
That I did not do. So I can re install things then update rules module again, so I should do things in this order?

1 clear cache
2 install and update rules module via update.php

I'll try it as right now once rules updates the sights is history.




-----Original Message-----
From: support-bounces@drupal.org [mailto:support-bounces@drupal.org] On Behalf Of Linda Romey
Sent: Thursday, January 09, 2014 2:04 PM
To: support@drupal.org
Subject: Re: [support] updating rules module

Did you clear all caches?


On Thu, Jan 9, 2014 at 2:21 PM, Jim Ruby <jim@v-community.com> wrote:


        The first time I ran update.php I saw two updates, now when I try to run update.php and it just shows an error with no updates available.


        -----Original Message-----
        From: support-bounces@drupal.org [mailto:support-bounces@drupal.org] On Behalf Of Gordon Heydon
        Sent: Wednesday, January 08, 2014 5:27 PM
        To: support@drupal.org
        Subject: Re: [support] updating rules module

        You need to run update.php. There is a change in the database which needs to be fixed before everything works right.�

        Gordon.�

        Sent from my iPhone

        On 9 Jan 2014, at 9:59 am, Linda Romey <lromey@gmail.com> wrote:



                Yes, I did what Jim suggested and found the issue. I also made sure that there were no errors in any of the rules--i.e. I use og and it uses rules. Some of the og fields had changed with that upgrade and so it broke the rules--which I didn't realize. And then the update went fine.


                On Wed, Jan 8, 2014 at 5:13 PM, Frank Nikola <fnikola@cognisync.com> wrote:


                        Hey Jim,

                        This sounds like the standard white screen of death (wsod) problem that is usually caused by a php error.�

                        You will need to enable error displays and checking your server logs to help resolve the issue.

                        See https://drupal.org/node/158043�for assistance.
                        �



                        On Wed, Jan 8, 2014 at 2:45 PM, Jim Ruby <jim@v-community.com> wrote:


                                I have had this problem in the past, but the sight gets the white screen of
                                death when I update
                                Rules 7.x-2.0 to 7.x-2.6
                                Any suggestions on how to troubleshoot this? I have enquired this with in
                                the rules issue cue, but really was never a fix since the author could never
                                reproduce my problem.

                                Thanks for any suggestions

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