Yes of course. Done. Move on. tony mac is building web sites. -----Original Message----- From: Marty Landman <mlandman@face2interface.com> Sender: support-bounces@drupal.org Date: Wed, 16 Nov 2011 13:10:03 To: <support@drupal.org> Reply-To: support@drupal.org Subject: Re: [support] Support Ticket Opened Spam? Hey me too. I just ignore all that stuff generally, but since we're all on the subject, and given it's a gmail account she used can't we report this to gmail as spam? Marty At 12:49 PM 11/16/2011, Jeff Brown wrote:

On 16 Nov 2011, at 7:25 PM, Marty Landman wrote:

...

At 11:44 AM 11/16/2011, Ms. Nancy Wichmann wrote:

...

I got 448. The system owner has apologized. Let's stop now, as this is becoming spam itself.

I agree. There ought'a be a special corollary to Godwin's Law to cover just these types of situations. Like the Law of Meta-Spamming or something. Just thinking out loud here.

Oh, the irony. ;)

I just got a personal email from <mailto:pinky.goyal22@gmail.com>pinky.goyal22@gmail.com:

"Sincere apologies for my error that caused automated emails to be sent to you from the address <mailto:pinky@evakoss.com>pinky@evakoss.com. I was working on a support ticket system for a client and when testing the system I didn't realize that the system would send a support ticket in response to your email I've received and responded to in the past.

I'm very sorry and will take extreme caution so this issue never occurs again."

But I've never communicated with this person in my life.

I'm really battling to imagine an entirely innocent use-case scenario for scraping mailing list archives for email addresses and names.

-- http://drupal.org/project/personal_notes https://addons.mozilla.org/af/firefox/addon/181910/ -- [ Drupal support list | http://lists.drupal.org/ ]

Noted and seconded. "When someone appears to be an asshole one of two things is going on: First, this may simply be a good person having a bad day. If so, they don’t need me in their face. Or, this could be a genuine asshole who needs a can ‘o whoop-ass opened up on ‘em. But I don’t have to do it. They will come across another asshole and serve each other. Not my job." How to Deal With Crappy People That quote was from the comments, btw. (I'm curious as to how this posted link comes out on the list. Apologies in advance if it's garbledygook.) On 16 Nov 2011, at 8:52 PM, Ms. Nancy Wichmann wrote:

Being the one who is without error, it traditionally falls upon me to cast the first stone. With this notice, I hereby give notice that I intend to abrogate that responsibility on this occasion.

Nancy

Injustice anywhere is a threat to justice everywhere. -- Dr. Martin L. King, Jr.

From: Marty Landman

Hey me too. I just ignore all that stuff generally, but since we're all on the subject, and given it's a gmail account she used can't we report this to gmail as spam? -- [ Drupal support list | http://lists.drupal.org/ ]

-- Jeff Brown Tel:+27-74-101 5170 Fax:+27-86-532 3508 www.wildcoast.co.za

I complained to abuse@blackmesh.com, and got the following reply (pasted below). The medispend.com people could inspect the email headers, and complain to the hosting company of the originating email sender. I emailed blackmesh.com and support@medispend.com and asked for the full headers of one of the spam emails. I know that this is probably futile, but sometimes, I just need to try to stop these people. Ursula

From blackmesh.com: This phenomenon is due to a spammer somewhere sending spam to support@medispend.com, and using your address as the "From" address. Since support@medispend.com is a helpdesk, it helpfully replies with ticket-tracking information you can use to follow your request. As you know, of course, "your" request is not *yours*, so this reply just looks like spam to you.

Unfortunately, due to the way that Internet email works, there's not a whole lot that can be done by either you or by medispend.com to stop this sort of bounceback spam. You can read more about the problem at http://en.wikipedia.org/wiki/Backscatter_%28e-mail%29 . We have strengthened the spam filters on medispend.com to try to protect against this sort of attack, but we cannot unconditionally guarantee that you won't receive further emails if the spammers elect to use your address in future attacks. If you don't have any reason to interact with medispend.com, we'd recommend setting up a filter to automatically delete any messages from medispend.com (though we'd request that you don't additionally mark them as spam, as they are not, per se). We want to extend our apologies to you for the emails you've received, but hopefully it's now more clear why you received them, and you can appreciate that we were not complicit in your receipt of them. If you have any further questions, however, please don't hesitate to ask for clarification. On Wed, Nov 16, 2011 at 12:54 PM, Earnie Boyd <earnie@users.sourceforge.net>wrote:

Jeff Brown wrote:

...

On 16 Nov 2011, at 7:25 PM, Marty Landman wrote:

...

At 11:44 AM 11/16/2011, Ms. Nancy Wichmann wrote:

...

I got 448. The system owner has apologized. Let's stop now, as this is becoming spam itself.

I agree. There ought'a be a special corollary to Godwin's Law to cover just these types of situations. Like the Law of Meta-Spamming or something. Just thinking out loud here.

Oh, the irony. ;)

I just got a personal email from pinky.goyal22@gmail.com:

"Sincere apologies for my error that caused automated emails to be sent to you from the address pinky@evakoss.com. I was working on a support ticket system for a client and when testing the system I didn't realize that the system would send a support ticket in response to your email I've received and responded to in the past.

I'm very sorry and will take extreme caution so this issue never occurs again."

But I've never communicated with this person in my life.

I'm really battling to imagine an entirely innocent use-case scenario for scraping mailing list archives for email addresses and names.

As I stated before pinky was not the sender of the email. Sure it was the From address but that can be faked. Check the email headers for the real sender and you'll find "millen@iade122lmp01.blackmesh.com" was the sender and not pinky.

-- Earnie -- https://sites.google.com/site/earnieboyd/ -- [ Drupal support list | http://lists.drupal.org/ ]

Building a new site, and had installed "Views" and "Advanced Help" modules amongst others a week or so ago. Apparently there has been security updates for both since I downloaded both modules. When I checked the site this morning (Australia time) it was in Maintenance mode. Which I hadn't previously selected. Is this an automatic "feature" or had my site been hacked? Interestingly I couldn't switch the site out of maintenance mode until I did the update. I hadn't actually done anything with the Views module - defined any views, so I de-selected it under modules, deleted the /sites/all/modules Views directory and installed the newer version. As with "Advanced Help". Now everything seems back to normal. Alison