[consulting] Hiring People

[Roshan Shah]

Michael,

"Solutions Architect" probably is the answer. Client knows what he wants
mostly or most of the time they have a sense of what they want. The role
you want is someone who can :

a) Build Relationship  with Client as well as Company Sales team
b) Do research on available solutions and best practices in Drupal 
c) Work with Project Manager and Team to validate the soltuion
d) Engage with Client to see how much of the work will be done by them
v/s you as a company
e) Draft a Proposal with detailed effort and work With Sales Team on the
Sales Cycle related sensitivities.

Once a project is signed, it is the responsibility of the Project
Manager to deliver as per the requirements.

A person whom a Project Manager and Solutions Architect both report in a
Professional Services Organization is Deliver Manager who is generally a
Client Relationship Manager and a point of contact for all Escalations.

Feel free to contact me for any help you need.

Roshan Shah
http://www.bpocanada.com
604-630-4292

On Thu, 2007-17-05 at 10:17 -0400, Michael Haggerty wrote:
> Trellon is growing and I am giving a lot more thought to how our team is
> composed. Something I want to do is hire an internet strategist. This would
> not necessarily be a programmer, but someone who can really understand the
> goals clients are looking to accomplish and advise them on the best ways to
> get there. This person would craft strategy documents, review projects under
> development to make sure they are really meeting the client's goals, and
> keep things organized outside just the production of a Web site.
> 
> The problem is I don't really know how to recruit for this position. I have
> spoken to people with a lot of experience in specific areas, but finding
> someone who is a generalist and knows enough about a lot of things seems to
> be a tall order. It looks like this kind of work especially appeals to
> project managers, but it's not really a production role so much as a client
> relations role. It's hard to convey the difference.
> 
> Wondering if anyone on this list has any advice...
> 
> Thank you,
> Michael Haggerty
> Managing Partner
> Trellon, LLC
> http://www.trellon.com
> (p) 301-577-6162
> (c) 240-643-6561
> (f) 413-691-9114
> (aim) haggerty321 
> 
> 
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