[consulting] Website Support Chat

[Christopher M. Jones]

This question would be better sent to the support list, unless you are 
looking to hire someone to do this for you. That said, just a few quick 
hints so you're not left dry:

Last time I looked there were a couple of Drupal modules to do this, 
more or less. I experimented with it a year or so ago. If you go to, 
say, Google (whatever their chat is called) they have a widget that you 
can include in your site. I didn't really like it, and didn't end up 
using it.

I think the solution you really want is something built on Drupal's 
messaging framework, and ajax enabled to get that asynchronous, chatty 
goodness. Whether or not that exists is for you to research.

Good luck with this, and do post to the support list. More helpful 
responses there, I'm sure!

On 09/11/2010 04:10 AM, Sam Plett wrote:
> Hello,
>
> I am working on a site for a small University College and I am looking
> for some advice on which service to use to provide live chat on the
> website.  My only real requirement is that the user must be able to send
> a message if live chat is offline (I am assuming that the message would
> then come to the college via email).
>
> Looking forward to your responses.
>
> P.S.  currently they are using a combination of facebook chat, msn
> messenger and meebo (with the meebo me widget but the offline messages
> don't come through when chatting via the widget)
>
> --
> Sam
> www.twitter.com/samplett <http://www.twitter.com/samplett>
> www.samplett.com <http://www.samplett.com>
>
>
>
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