[development] Administration user experience survey: priorities andactions

Steven Peck speck at blkmtn.org
Sat Dec 3 23:14:52 UTC 2005

You know, with one comment I realized to late what quesiton was missing from the survey. 
What type of sites so you run (corporate, community, single user blog)  because I have no idea what this means.
"We need to allow administrators to visualize and deliver a cohesive, compelling, and highly dynamic user experience to their end users"
As to other conclusions to draw, looking at the survey results shows virtually every administrative task as somewhat easy or higher with comment management being the only confusing thing.  Nice survey.


From: development-bounces at drupal.org on behalf of Kieran Lal
Sent: Fri 12/2/2005 2:06 PM
To: development at drupal.org
Subject: [development] Administration user experience survey: priorities andactions

Hi, the survey[1] ran for 31 days and we collected almost 900 responses.  I'll put together a formal summary of the results and post on Drupal.org.

Summary of administration problems
Drupal is missing an overview of the site for administrators.  We need to allow administrators to visualize and deliver a cohesive, compelling, and highly dynamic user experience to their end users.
TODO: Create a Drupal Dashboard. Focus on tasks with textual explanations and provide administrators information about activities on their site

Top administration tasks
1. Administer content such as comments-83% of respondents
ACTION:  Jeremy Andrews, for CivicSpace Labs(CSL), has a multiple comment patch to make administering comments easier.
2. Install new modules and learn new features- 83% respondents
ACTION: Wrote 81 administration help handbook pages for Drupal Handbook : CSL and the Drupal Docs team
ACTION: Committed administration help for 31 modules in Drupal core and dozens of contributed modules.  CSL.
ACTION: Developed project module to allow categorization of modules on Drupal.org
ACTION: Developed project module to report to Drupal.org what modules are being used and infrastructure to identify if modules have updates(security review pending).
TODO: Card sort contributed modules

Difficult administration tasks

1. Manage inconsistency in themes- http://drupal.org/node/37156
ACTION: Wrote managing inconsistencies in theme with community
ACTION: Conducted 6 theme developer interviews to identify theme development tasks for Drupal theme help documentation
ACTION: Launched Drupal theme mailing list, and launched #drupal-themes

2. Find pages that are deeply linked:
TODO: Change content type administration to be 3 links deep, not 4

3. Configure blocks for roles
TODO: Configure blocks for roles

4. Understand Drupal terminology and synonyms- Need to do study
TODO: Conduct survey of CMS standard terminology and user expectations of terminology

5. Update site to a new version of Drupal
ACTION: Added UPGRADE.txt with basic instructions
ACTION: Ported CivicSpace upgrade instructions to http://drupal.org/upgrade/tutorial-introduction

6. Compare Drupal files
ACTION: Developed project module infrastructure to send messages potentially including module version information and updates.

7. Administer categories with the taxonomy module
TODO: Interview users about taxonomy

8. Order and organize content.
TODO: Interview users about how to order and organize content
TODO: Categorize modules that order and organize content

9. Administer structure of content.
TODO: Research capabilities for modifying structure of content

10. Administer Menu's
ACTION: Assigned Richard Archer menu maintainer
TODO: Card sort default Drupal menu items
TODO: Separate administration menu from navigation menu to be more situationally relevant
TODO: Remove or make optional user name label for navigation menu

11. Administer site navigation
TODO: Research capabilities for global, local, contextual, and situational navigation

1. http://www.surveymonkey.com/DisplaySummary.asp?SID=1425065&U=142506581557
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