[development] Usability testing
boris at bryght.com
Wed Nov 23 06:42:34 UTC 2005
On 22-Nov-05, at 10:23 PM, Dries Buytaert wrote:
>> Ken's comments are very interesting (and ring authentic to me). I
>> understand and agree with Moshe that this is a problem that is not
>> dealt with by Drupal right now as an information architecture
>> However I also believe that there are solution sets that will deal
>> many common problems (like the one's that Ken has outlined). If
>> we had
>> another module "layer" and made the system easier for folks to create
>> distros it would go a long way towards improving usability for a
>> number of users (IMHO).
> Agreed. While this might not be Drupal's fault, I'm confident this
> is a common problem. If there is anything we can do to overcome
> common problems, I'm all ears. I, for one, am very much interested
> in the results of their study, as well as their proposed solution(s).
I also think the answers would be interesting but also believe, much
like custom themes and Jeff's great post (see http://
jeff.viapositiva.net/archives/2005/11/on_the_complexi.html), that the
solutions will be very site/audience specific.
Ken: at some point, we're going to want to work on a citizen
journalism install profile...I'm surprised the concept didn't come up
during the one core/many distributions (or maybe people were just
waiting for me to harp on this :P ). Adrian's install
system....actually, wait, that's the whole problem....*Drupal's*
install system, which Adrian has been the main person working on, can/
will support the concept. Adrian and Drumm (his work on update system
is hand in hand with install) are the two "maintainers/architects"
currently...I'm sure they wouldn't be opposed to further assistance
Continuing to look at optimizing core and making choices about what
goes in/out is a somewhat useful discussion...but needs to be
tempered by contributions. As evidenced by the pathauto discussion,
there is hidden complexity between features/need (node IDs needn't be
displayed) and performance (oops! pathauto may have some additional
usability/management issues which need work before it makes it into
core). So: in general, the group of us will act as gatekeepers to
ensure that core remains stable and lean (perhaps leaner than
usability might dictate) until code is mature enough. And: who's
signing up to be the path.module maintainer(s)?
A citizen journalism install profile would in essence have two
audiences: one being the gardeners/editors of the site, geared toward
managing users (troll issues etc.), highlighting/organizing/
moderating content, and some basic site administration. The other
audience would be the potential citizen journalists and readers --
reading/being notified of content (from "main" posts to comments) of
interest to them, seeing interfaces that bubble-up content (popular,
highly rated, rated by their friends, etc.), and submitting base
content types. At the very least, this is a custom front page and an
explorative interface that hides initial complexity ("I'm just a news
reader") but lets users easily get to more complexity as needed
("what is this whole submitting content thing? oh, this is easy...").
Man, this list is just like the old days, before the whole issues-to-
the-list thing...lots of fun, and I'm excited and energized to be
talking through some of these ideas.
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