[development] Drupal administration survey draft based on 10
interviews
Kieran Lal
kieran at civicspacelabs.org
Wed Aug 9 02:54:48 UTC 2006
The survey questions and responses listed below are derived from
interviews conducted with Drupal administrators from novice to
expert. The responses must be evaluated for clarity and conciseness.
All questions are multiple selection in that the survey taker can
select those that apply to help us best understand the Drupal users
in aggregate. Each question in the survey will have an other
selection so we can look for answers that did not surface during
interviews.
The survey will be done using SurveyMonkey.com. It will run for 45
days linked from the front page of Drupal.org.
If you complete all the questions in this survey and would like to be
recognized as a contributor to improving Drupal user experience
please indicate your Drupal.org username
Drupal.org username_______________
How would you describe yourself as a Drupal administrator?
(select all that apply)
New user
Non-technical user developing community or social change web site
forced to become "accidental technologist"
Inexperienced with Drupal but curious. Learning fast based on other
web site building experience
Experienced user, comfortable with configuring site rapidly
Module developer who understands what's going on behind the scenes
Other_______________
How frequently do you administer you your Drupal site?
(select all that apply)
Monthly
Once every couple of weeks
Several times a week
Daily for 30-60 minutes of website management
Daily for several hours in site development and deployment
Other_______________
How long do you administer your Drupal site in a single sitting
approximately?
(select all that apply)
Thirty minutes to an hour
Few hours
Half a day
All day long
Other_______________
How does Drupal help you accomplish your goals as a web site
administrator?
(select all that apply)
Rapid deployment of features and ability to meet customer
requirements saves time
Web based content publishing is easy and allows for end user
contributions
Learnable website that can be taught to users and allows website
developers to leverage existing learning when building new sites
Allows for monitoring and logging of the website
Module configuration, extensibility with new modules, and clean code
make it easier to configure the website as you need it
Dynamic and exciting community allows for rapid and fun learning
Other_______________
Why do you use Drupal?
(select all that apply)
Features, extensibility, integration of modules, clean code allow
you to customize your site
Speed of deployment and re-use of existing functionality
Quality community is helpful, has smart people, is very active, and
is working on community solutions not just technical capabilities
Allows users to create content, categorize content, and add
navigation to the site
Other_______________
How does Drupal help your users?
(select all that apply)
Gives them the features they want quickly
Allows users to create web based content such as forum posts, or blogs
Drupal community innovates and provides community building capacity
with Drupal
Cost effective and winning over non-technical decision makers
Other_______________
What are some common Drupal administration tasks?
(select all that apply)
Monitor site through reviewing logs, looking at user activity
Manage spam through comments, track backs, forum, and user registration
Configure modules
Update modules, install modules, test patches, track fixes for modules
Work on themes and add theme template to customize module output
Learn about Drupal capabilities and features, understand
terminology, and plan improvements
Manage users accounts, change permissions
Respond to user feedback during testing and make changes
Create web pages through the creating content types
Other_______________
What are some infrequent Drupal tasks?
(select all that apply)
Add new features by adding modules or coding new features
Manage spam, delete content and comment, and banning users
Modify existing content such publishing to the front page, making
content sticky, or changing titles
Layout content in positions with blocks, views, or designing a
content section
Change site theme or theme a content section
Modify site navigation
Other_______________
When you administer your site you find it easy to:
(1 is not easy, 5 is very easy)
1-5 Add new features and install modules
1-5 Automate tasks using cron
1-5 Manage user information by editing user account permissions
1-5 Change themes or make changes to layout with theme templates
1-5 Post, edit, and version web pages and other content types
1-5 General settings such as changing titles, or date format
When you administer your site you find it hard to?
(1 is not hard, 5 is very hard)
1-5 Discover where to configure site settings, or where all the
different places where a site needs to be configured are
1-5 Understanding Drupal specific concepts or understand technical
language without pictures
1-5 Upgrade modules manually, manage module conflicts in output,
download modules that don't include dependencies
1-5 Manage content specifically creating new content types, viewing
differences in node versions, importing content, or seeing multiple
previews of content on a single page
1-5 Manage large groups or users, nodes, menu items, comments, blocks
1-5 Get overview of new content and activities on site
1-5 Configure user permissions with existing granularity
1-5 Manage menus such as changing menu block weights for all menus on
a page, or ordering menu items within a menu
What other important tasks did not fit into the categories above for
you?
(select all that apply)
Analyzing logs to understand the state of your site
Integrating modules and resolving clashes in the output
Setting up a testing process including creating a test role,
soliciting feedback from users, configuring corrections, and working
with module development process to get bugs resolved
Work on the theme and templates to create structure and distinct
looks to sections of the site
Hide output from modules such as node links or browsing links
Managing menus with the menu editing interface, bulk menu editing,
and menu options
Manage performance of the site
Identify popular content
Aggregate content from other sources into a site
Here is table which was used to manually cluster responses from the
interviews: http://drupal.org/node/77193. The clusters were used to
make up the survey responses. If one of the survey options is
confusing or needs to be reworded please consult the table and source
interviews to help in making the responses clearer.
Interview 1: http://groups.drupal.org/node/1136
Interview 2: http://groups.drupal.org/node/1135
Interview 3: http://groups.drupal.org/node/1133
Interview 4: http://groups.drupal.org/node/1137
Interview 5: http://groups.drupal.org/node/1134
Interview 6: http://groups.drupal.org/node/1139
Interview 7: http://groups.drupal.org/node/1143
Interview 8: http://groups.drupal.org/node/1144
Interview 9: http://groups.drupal.org/node/1146
Interview 10: http://groups.drupal.org/node/1148
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