[drupal-docs] User Personas for Drupal Documentation: Calvin the Student Activist

[Kieran Lal]

On May 14, 2005, at 5:05 AM, Will Moy wrote:

> Hi everyone,
>
> Following what Ron said, I'm not sure if user personae are meant  
> represent our current user base or our target user base?

I have known about user personas for a long time but this is the  
first time I have actually used them.

I think it's both.  My Shannon persona is an active Drupal user.  The  
Anita persona is evaluating.  She's evaluating right now though.

The intent of the user personas is to facilitate conversations on the  
drupal docs team as to who our users are and what their needs are.

e.g. "That's fine for Shannon and Calvin, but it doesn't work for Anita"

Cheers,
Kieran


>
> Cheers,
>
> Will
>
>
>> -----Original Message-----
>> From: drupal-docs-bounces at drupal.org
>> [mailto:drupal-docs-bounces at drupal.org]On Behalf Of Andre Molnar
>> Sent: 14 May 2005 07:54
>> To: drupal-docs at drupal.org
>> Subject: Re: [drupal-docs] User Personas for Drupal Documentation:
>> Calvin the Student Activist
>>
>>
>> Kieran Lal wrote:
>>
>>>
>>> On May 13, 2005, at 1:37 AM, Andre Molnar wrote:
>>>
>>>
>>>> I was reading the personae and thought it would be a fun
>>>>
>> exercise to
>>
>>>>
>>>> create another one.  I've posted to the wiki, but thought
>>>>
>> I would add a
>>
>>>>
>>>> post here as well for discussion.
>>>>
>>>>
>>>
>>> This is what I absolutely love about working in Open Source.
>>> It's truly an amazing way to work.
>>>
>>
>> Isn't it great :-)
>>
>>
>>> Andre, you probably have the best idea of who Calvin the
>>>
>> activist is.
>>
>>> Just so you know he is actually inspired after Mr. Calvin a
>>>
>> Brazilian
>>
>>> activist who contacted CivicSpace last week to produce a Portugese
>>> version of Drupal :-)
>>>
>>
>> Parts of my Calvin were based on people I knew in my university days
>> (lots of passion, big ideas, time to contribute, low on
>> cash).  The rest
>> of my Calvin is based on a typical 21 year old that's grown up with
>> computers and 'discovered' the web in his/her teen years -
>> which comes
>> from my own personal competitive and trend analysis (some of
>> these punks
>> will be my competition in a couple of years - a few are already ;-)
>>
>>
>>> Here is the research results from the documentation
>>> survey:  http://www.zoomerang.com/survey.zgi?p=WEB2248J7XSE9C
>>>
>>
>> 1 of 41% who said that they visit the site 2-3 times per week
>>
>> At first Calvin would be
>> 1 of 18%-22% who said they are attempting to install a Drupal site
>> 1 of 34% who said they need a product overview of Drupal that
>> tells me
>> what it does and doesn't do
>>
>> and become
>> 1 of 69% who said that they administer a Drupal site
>> 1 of 40% who said they need a tutorial to teach them how to
>> administer
>> Drupal
>> 1 of 66% who said they need Drupal administration information
>> 1 of 69% who said they would return to read the documentation
>> 1 of 31% who said they would return to read FAQs
>>
>>
>>> If you want to poke through and map the Calvin persona to survey
>>> percentages that would be great.   You have done a great
>>>
>> job, so I can
>>
>>> also take it from here if you want.
>>>
>>
>> I'm not sure if that is what you are looking for.
>> If you'd like to edit the persona and take it from here be my guest.
>>
>> I'm just glad to contribute whenever I have a few spare moments to do
>> so.  I hope this exercise was of some value.
>>
>> andre
>>
>> -- 
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>>
>>
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