[support] remote database issue

[Fred Jones]

> i have no idea how to track it back to the source though. Also, i don't know
> whether this is a the main problem.

Certainly seems to be anyhow.

> So, should i try to cancel my account with godaddy and try to get my money
> back?

If you had asked me that even before this problem, I would have said YES.

> "is not a function" would indicate that the js file has not been loaded

Victor is of course correct--seems that the references are not
working--using a odd preview URL can sometimes do this.