[support] How to diagnose available updates check failure on fresh install

[Maurice Mengel]

Hi,

I had this issue, too when I started, but cannot remember the remedy.

I looked it up on drupal.org, e.g. http://drupal.org/node/215685

But I don't find the right thing either (and I usually find my answers
there).

Drupal's INSTALL.TXT has this passage which is not very specific:
 Various Drupal features require that the web server process (for
  example, httpd) be able to initiate outbound connections. This is usually
  possible, but some hosting providers or server configurations forbid such
  connections. The features that depend on this functionality include the
  integrated "Update status" module (which downloads information about
  available updates of Drupal core and any installed contributed modules and
  themes), the ability to log in via OpenID, fetching aggregator feeds, or
  other network-dependent services.

Another suggestion from one of the above mentioned issue was to raise the
max execution time of your php.

Anyways, this is likely a server issue, so it depends more on you webserver
than on drupal.

Hope that helps a little



On Fri, Feb 19, 2010 at 1:51 PM, Jim Tarvid <tarvid at ls.net> wrote:

> Have you run "cron"? One early task is to install a crontab. Another is to
> install drush.
>
> Jim
>
>
> On Fri, Feb 19, 2010 at 5:36 AM, Matt Jones <matt at snurfer.org> wrote:
>
>> Hi there
>>
>> I'm brand new to Drupal and have only just in the last day installed a
>> fresh copy and I'm going through the stages of setting it up. So far
>> everything is working OK except the check for available updates. When
>> I check for updates I get a message telling me:
>>
>> "Unable to fetch any information about available new releases and
>> updates."
>>
>> However, I'm struggling to find any further information as to why that
>> process might be failing (I have so far looked in the apache error log
>> and the php error log).
>>
>> The webserver I'm using for Drupal:
>> Apache 2.2.4
>> PHP 5.2.1
>> Solaris 10 (sparc)
>>
>> The database is on a separate host and is:
>> Mysql 5.1.11 (on Solaris 10, intel)
>>
>> Like I say it's a fresh install of Drupal 6.15 with no modification
>> apart from the fact that I have enabled the path module.
>>
>> Thanks in advance for any help and/or advice you can give.
>>
>> --
>> Matt Jones
>> --
>> [ Drupal support list | http://lists.drupal.org/ ]
>>
>
>
>
> --
> Rev. Jim Tarvid, PCA
> http://ls.net
> http://drupal.ls.net
> http://crossleft.org
>
>
>
> --
> [ Drupal support list | http://lists.drupal.org/ ]
>
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