[consulting] Customer Relationship Management software

[Harry Slaughter]

Clara Hurst wrote:
> Harry Slaughter wrote:
> 
>> There are lots of apps out there that 'sorta work'.
>>
> You might want to take a look at this place:
> 
> http://www.secondsite.biz/
> 
> Similar concept as bascamphq.com, but instead of doing project mgmt it 
> supports invoice/billing/ticketing for small business.
> 
> Clara

signed up and am checking it out. looks strong in the billing area, weak 
in the ticket tracking area.

one thing i notice with all these apps is that they all have a very 
specific way of looking at things. you can't really add/remove/customize 
components of the system.

one of my clients uses quickbase.com for ticket tracking. i don't really 
like it, but i love the concept of a designable database interface. one 
where the user defines all the components, not the software.

-- 
Harry Slaughter <-> harry at slaughters.com
Web Developer
http://devbee.com/
http://slaughters.com/
h: 619-303-5952
c: 619-249-8780