[support] Strange issue

Kobus Myburgh ITBJDM at puknet.puk.ac.za
Thu Sep 14 14:09:50 UTC 2006


Hi Simon,

Thanks, yes, I have done those things. I have placed an index.html file
there, and that displays fine. index.php (non-drupal) displays fine.

My host has since told me that it can not find settings.php (the config
file), but I have checked, the file is there, it is correct (not
mal-formatted, or anything), and I have even replaced it from scratch.
Still not working...

I have asked the hosts to go over the permissions for me.

Regards,

Kobus


>>> simon at swegles.com 9/14/2006 3:47:59 PM >>>
Have you tried uploading and accessing any non-Drupal content on that 
host? That should be a very informative troubleshooting step. Try HTML

and PHP content to see if there is any difference.

It could also be a permissions issue.

Kobus Myburgh wrote:
> Hi all!
> 
> I have a very strange issue, and my host INSISTS the problem is with
> the PHP code of Drupal (can you believe that - I know Drupal well
enough
> to know it is not!)
> 
> Here is the situation:
> 
> Thursday, 7 Sept 2006, ~ 17:45 GMT+2:
> 
> Site worked FINE! I have just uploaded it, made some minor
adjustments
> to the configuration file, and then continued to browse the site,
simply
> checking for spelling mistakes and ommissions to the site. Suddenly
the
> site went dead. As in "page not found". Like the A-record is wrong,
but
> it is definately okay, as shown by the control panel. I can still log
in
> to the FTP, and I can still access the control panel. But the www
gives
> "page not found". This sounds suspiciously like something on the
> server.
> 
> After that I've downloaded Drupal 4.7.3 again, reinstalled all the
> files from scratch, with the exception of settings.php and the
theme,
> checked the database (optimize, repair, etc.) and the site still
doesn't
> work, so it's not Drupal related, I am sure of that.
> 
> The site also works on my localhost. So I am not sure what could be
> wrong...
> 
> It is now a week later, and the site is still down.
> 
> I was hoping someone here has experienced something like this before
> and can tell me what I can do.
> 
> The host is running Windows/IIS.
> 
> Regards and thanks,
> 
> Kobus
> 
> 
> 
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