[support] Strange issue

[Greg Knaddison - GVS]

On 9/14/06, Kobus Myburgh <ITBJDM at puknet.puk.ac.za> wrote:
> My host has since told me that it can not find settings.php (the config
> file), but I have checked, the file is there, it is correct (not
> mal-formatted, or anything), and I have even replaced it from scratch.
> Still not working...

You should ask for the specific error logs.  Those should contain
information that, when searched, will probably give you the exact
problem in just a couple of seconds.

They probably won't want to do this as it requires them to filter the
logs down for stuff just relating to your domain which may be a pain,
but it's worth asking after a week of it not working.

Regards,
Greg

-- 
Greg Knaddison | Growing Venture Solutions
Denver, CO | http://growingventuresolutions.com
Technology Solutions for Communities, Individuals, and Small Businesses