[support] Permission problem

[Fabio Varesano]

You could ask your hosting company to fix this problem for you.

FV

A-NO-NE Music wrote:
> It seems I have a permission problem I can't remedy.
> 
> This is Video module, which isn't working.  When I realized, I see it
> produced a directory:
>     /sites/default/files/videos/
> This directory owner and group are set to 99/99.  It even doesn't accept
> chown/chmod even from Cpanel, and I can't upload files there.
> 
> How did this happen, and how can I remedy this?
> Thank you for your continuous help!
>