[support] strange problem with direct link to a file

[Earnie Boyd]

Quoting Simone Dal Maso <simone.dalmaso at juvox.it>:

> Hi,
> I have d5 and upload set to private mode.
> I uploaded a file and its path is:
> www.spazioausili.net/system/files/pcciechi_2008-14.zip
> the strange thing is that about 80% of users have no problem download it.
> but, other users, receive an error message that say that the website 
> is temporary unavailable, or download start and crash after 1 second.
> This is not random, it happens always to same users.
> instead, if I give the link of the node and then users click to the 
> attachment, the problem doesn't exist and all can download.
> do you know if drupal has some difficulties when a user wants access 
> directly to a file when private mode is enabled? Can I solve this 
> problem?
> Thanks in advance.
>

Sounds like maybe a timeout issue based on destination but maybe a 
browser cache issue as well.  The "private mode" adds a lot of overhead 
that you really don't want.  I recommend that you reverse that option 
as I believe that you'll be happier with it.  Try 
http://www.google.com/search?q=private+mode+site%3Adrupal.org for a 
search about the problems.

Earnie -- http://for-my-kids.com/
-- http://give-me-an-offer.com/