[support] Unable To Access Admin Area After Move

Steve Edwards killshot91 at comcast.net
Wed Mar 12 20:07:29 UTC 2008


Live means we pointed the main domain to it instead of the subdomain.  
Yes, I did clear all the cache tables.

It looks like it was an SSL issue, because the certificate hadn't been 
installed.  Secure Pages had admin/* as using https.  Once I could get 
it, I changed that.  I'm good to go now.

Steve

Earnie Boyd wrote:
> Quoting Steve Edwards <killshot91 at comcast.net>:
>
>   
>> I have a 5.x site using CiviCRM that was developed under a subdomain
>> (i.e. dev.example.com), and we took it live, so it is now at
>> www.example.com.   Everything seems to be fine other than the fact that
>> I am unable to access the Admin area.  When I try in FF, I get
>> "www.example.com has sent an incorrect or unexpected message:  Error
>> Code: -12263", and in Internet Exploder I get the standard "This page
>> cannot be displayed."  I can log in and get to other parts of the site
>> just fine.  I searched for that error, and it appears to be specific to
>> SSL.  I'm using SSL on this site (for CiviCRM and Ubercart), but I
>> shouldn't be using it just to get into the Drupal Admin area, should I?
>>
>>     
>
> How about the browser cookies?  Did you clear them?
>
> When you say "took it live" exactly what does that mean?  Did you 
> review the system and variables tables?  Did you clear the session 
> table for the admin uid?
>
> Earnie -- http://for-my-kids.com/
> -- http://give-me-an-offer.com/
>
>   


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