[support] Clean urls

Wed May 28 04:25:50 UTC 2008

Not sure if this matters, but the next obvious try is to disable the
dhtml_menu module and see if it makes any difference.

On Wed, May 28, 2008 at 6:44 AM, Troy <troythetechguy at gmail.com> wrote:
> I cleared my cookies and entered http://site.com and http://www.site.com.  I
> have one folder (site.com) with 3 files inside (site.com :description =
> dhtml_menu, site.com :description= long string of numbers and letters, and
> site.com: description = long string of numbers and letters.).  The path for
> all 3 files is /, but the host name for dhtml_menu is www.site.com, and the
> other 2 are domain .site.com.  I'm not sure what all this means, but
> hopefully it can help us solve this issue.
>
> Thanks again for the help.
>
> Troy
>
> On Tue, May 27, 2008 at 6:53 PM, Cog Rusty <cog.rusty at gmail.com> wrote:
>>
>> Can you check the cookie in your browser to see
>> - if there is one or multiple cookie names for your site?
>> - what is the cookie domain (is it '.example.com')?
>> - what is the cookie path (is it just '/')?
>>
>>
>> On Wed, May 28, 2008 at 12:38 AM, Troy <troythetechguy at gmail.com> wrote:
>> > I did try the suggestions for the cookie domain, and obtained the same
>> > results.
>> >
>> > I'm running Drupal 5.7.  I tried accessing the site using
>> > http://www.site.com/user and http://site.com/user, and both failed to
>> > allow
>> > me to log in - the result is the page simply refreshes with the user
>> > name
>> > and password fields blank.
>> >
>> > Both $base_url and  cookie_domain settings are commented out.  I tried
>> > commenting out "RewriteBase /" in .htaccess, but this did not work
>> > either.
>> > My host says the issue is on my end.  Any other ideas or suggestions?
>> >
>> > Thanks,
>> >
>> > Troy
>> >
>> > On Sat, May 24, 2008 at 2:12 AM, Cog Rusty <cog.rusty at gmail.com> wrote:
>> >>
>> >> I assume you tried the suggestions for the cookie domain and it failed.
>> >>
>> >> - Your exact Drupal version?
>> >> - When using clean URLs, do you lose your session when using both
>> >> www.domain.com and simply domain.com?
>> >> - Does your settings.php file contain a $base_url setting and/or a
>> >> cookie_domain settings, or are they commented out with a #.
>> >> - Also try to enable the "RewriteBase /" line in .htaccess, removing
>> >> the
>> >> #.
>> >>
>> >>
>> >> On Fri, May 23, 2008 at 8:02 PM, Troy <troythetechguy at gmail.com> wrote:
>> >> > After hacking my settings.php file to force clean urls to stay
>> >> > enabled,
>> >> > I
>> >> > found I was unable to enable any blocks, and was unable to log in to
>> >> > the
>> >> > site with www.domain.com/user - I had to still use
>> >> > www.domain.com/?q=user.
>> >> > After removing $conf['clean_url'] = 1;  from settings.php, I can now
>> >> > enable
>> >> > blocks on the site, but clean urls still does not work.
>> >> >
>> >> > Any suggestions on what changes need to take place for clean urls to
>> >> > stay
>> >> > enabled?  As previously determined, this is not a clean url problem,
>> >> > but
>> >> > a
>> >> > problem with saving my settings.
>> >> >
>> >> > Thanks,
>> >> >
>> >> > Troy
>> >> >
>> >> > On Mon, May 19, 2008 at 10:03 PM, Cog Rusty <cog.rusty at gmail.com>
>> >> > wrote:
>> >> >>
>> >> >> On Tue, May 20, 2008 at 5:08 AM, Troy <troythetechguy at gmail.com>
>> >> >> wrote:
>> >> >> > Thank you.  I tried typing the clean urls in my browser, and they
>> >> >> > worked.  I
>> >> >> > then added $conf['clean_url'] = 1; to the end of my settings.php
>> >> >> > file,
>> >> >> > and
>> >> >> > now clean urls are enabled!
>> >> >> >
>> >> >> > I disabled the log-in block, so I log-in using the appended url
>> >> >> > ?q=user.
>> >> >> > Now that clean urls are enabled, I tried logging in by using
>> >> >> > www.sitename.com/user.  I receive the log-in prompt, but the
>> >> >> > log-in
>> >> >> > does
>> >> >> > not
>> >> >> > work, the page only refreshes.  Is this normal?
>> >> >>
>> >> >>
>> >> >> Of course it isn't normal. As I suspected, "If they do work, then
>> >> >> the
>> >> >> problem is not clean URLs but saving your setting." The problem is
>> >> >> probably that your session is lost for some reason and for a moment
>> >> >> Drupal does not recognize you.
>> >> >>
>> >> >> This can be hard to track. Did you say what your Drupal version was?
>> >> >>
>> >> >> One thing which often helps in recent versions is to go to
>> >> >> settings.php and set $cookie_domain = 'example.com';
>> >> >> (important:*without* www) and remove the front #. Also check if
>> >> >> there
>> >> >> is a wrong $base_url left over (if any).
>> >> >>
>> >> >>
>> >> >> > Thanks again,
>> >> >> >
>> >> >> > Troy
>> >> >> >
>> >> >> > On Mon, May 19, 2008 at 11:24 AM, Cog Rusty <cog.rusty at gmail.com>
>> >> >> > wrote:
>> >> >> >>
>> >> >> >> On Mon, May 19, 2008 at 6:59 PM, Troy <troythetechguy at gmail.com>
>> >> >> >> wrote:
>> >> >> >> > I'm having an issue getting clean urls to work.  I'm set-up on
>> >> >> >> > a
>> >> >> >> > shared
>> >> >> >> > hosting plan, and my host verified mod_rewrite is already
>> >> >> >> > enabled
>> >> >> >> > on
>> >> >> >> > the
>> >> >> >> > server side.  I tried different settings in .htaccess, but
>> >> >> >> > nothing
>> >> >> >> > seems
>> >> >> >> > to
>> >> >> >> > work.  Here's the interesting part: When I run the "clean URL
>> >> >> >> > test"
>> >> >> >> > it
>> >> >> >> > passes and the radio buttons to enable clean urls become
>> >> >> >> > functional.
>> >> >> >> > However, after selecting enable, then clicking save
>> >> >> >> > configuration,
>> >> >> >> > the
>> >> >> >> > selection defaults back to disabled.
>> >> >> >>
>> >> >> >>
>> >> >> >> The only thing which the clean URLs setting does is to make
>> >> >> >> Drupal
>> >> >> >> actually use them in the menu links, if they are *already*
>> >> >> >> enabled
>> >> >> >> by
>> >> >> >> .htaccess. So, try to type some clean URLs yourself in your
>> >> >> >> browser
>> >> >> >> to
>> >> >> >> see if they work. If they do work, then the problem is not clean
>> >> >> >> URLs
>> >> >> >> but saving your setting.
>> >> >> >>
>> >> >> >> If they work, try also to force-enable them in your settings.php
>> >> >> >> file
>> >> >> >> by adding a $conf['clean_url'] = 1; at the end.
>> >> >> >>
>> >> >> >>
>> >> >> >> >
>> >> >> >> > My drupal install is located in a directory called httpdocs,
>> >> >> >> > which
>> >> >> >> > I
>> >> >> >> > was
>> >> >> >> > told is equivalent to /var/www.  I did not put the drupal
>> >> >> >> > install
>> >> >> >> > in
>> >> >> >> > a
>> >> >> >> > folder of its own, rather I just installed all the files in the
>> >> >> >> > httpdocs
>> >> >> >> > directory.
>> >> >> >> >
>> >> >> >> > Any ideas or suggestions?
>> >> >> >> >
>> >> >> >> > Thanks,
>> >> >> >> >
>> >> >> >> > Troy
>> >> >> >> >
>> >> >> >> > --
>> >> >> >> > [ Drupal support list | http://lists.drupal.org/ ]
>> >> >> >> >
>> >> >> >> --
>> >> >> >> [ Drupal support list | http://lists.drupal.org/ ]
>> >> >> >
>> >> >> >
>> >> >> > --
>> >> >> > [ Drupal support list | http://lists.drupal.org/ ]
>> >> >> >
>> >> >> --
>> >> >> [ Drupal support list | http://lists.drupal.org/ ]
>> >> >
>> >> >
>> >> > --
>> >> > [ Drupal support list | http://lists.drupal.org/ ]
>> >> >
>> >> --
>> >> [ Drupal support list | http://lists.drupal.org/ ]
>> >
>> >
>> > --
>> > [ Drupal support list | http://lists.drupal.org/ ]
>> >
>> --
>> [ Drupal support list | http://lists.drupal.org/ ]
>
>
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