[support] Login problems

[Earnie Boyd]

Quoting Daniel Carrera <daniel.carrera at zmsl.com>:

> Earnie Boyd wrote:
>> Hmm...  Are you behind a proxy?  Or are your sessions being duplicated
>> or destroyed?  Try emptying your sessions and cache tables.
>
> Nope, no proxy. I don't think that duplicated sessions are the problem.
> On the contrary, the problem seems to happen when the browser has no
> previous history with the website. The following seems to be a reliable
> (if inconvenient) way to reproduce the problem:
>
> 1) Download a brand new browser. No previous history.
> 2) Go to the site.
> 3) Login.
>
> ** At this point the login silently fails **
> ** You are sent to the front page without being logged in **
>
> 4) Login a second time.
>
> ** Now the login works. **
>
> 5) Now you can log out and log back in and it'll work the first time. At
> this point it becomes difficult to reproduce the problem again without
> downloading a new browser. It is strange that simply deleting the
> cookies doesn't seem to be enough to reproduce the problem. But if you
> haven't used the browser for a while (don't know how long), the problem
> is replicated.
>
>
> The problem is not annoying, but it frustrates some users.
>

See http://drupal.org/node/293612 - "user_authenticate() should work 
when $_COOKIE is empty"

Earnie -- http://for-my-kids.com/
-- http://give-me-an-offer.com/