[support] CPU usage

[Daniel Carrera]

It would help if I knew what the CPU usage actually was. Perhaps my site 
is just very badly configured (e.g. I didn't even have caching enabled).

Also, the problem is not *technically* that I'm hitting a CPU quota. 
What happens is that we have a lot of requests coming from the same IP 
address (which is used by a number of schools, which are our customers). 
So the firewall at the server decides that this IP is mounting a DOS 
attack, so it blocks the IP, hence blocking our customers.

I spoke with support, and they said if the CPU usage went down, it would 
reduce the chances of that school IP being blocked in the future. And 
that's how I ended up here asking about CPU usage.

Cheers,
Daniel.


Steve Power wrote:
> ask them to move you to a less busy machine?
> 
> On Wed, May 13, 2009 at 3:18 PM, Daniel Carrera 
> <daniel.carrera at theingots.org <mailto:daniel.carrera at theingots.org>> wrote:
> 
>     Greg Knaddison wrote:
> 
>         A cheap VPS is $20/month and will likely solve the problem.
> 
> 
>     I am not a very good sysadmin and I hate sys admin work. I cry at
>     the thought of having to configure Mailman (I have no idea how) or
>     spam filters, or Apache, PHP and MySQL, or handle backup and recovery.
> 
>     I speak from experience. I have been the sys admin of a non-critical
>     Drupal site and I know I would not like to do the same for a mission
>     critical site.
> 
>     I chose this host as a way to get a balance between getting my fair
>     share of resources while having someone else do the day-to-day admin
>     work that I have neither interest nor aptitude for.
> 
> 
> 
>         Debugging a slow site on shared hosting is an exercise in futility.
>         Regardless of the value you place on your own time, it doesn't take
>         much time troubleshooting before a low cost shared hosting plan
>         becomes a false savings.
> 
> 
>     I did not choose the present shared host based on savings. I chose
>     them because they have the best reputation for excellent support and
>     uptime that is second to none. So far they have lived up to their
>     reputation. My support requests receive an intelligent and useful
>     response in less than 2 or 3 minutes.
> 
>     My top priority is reliability. I don't have enough confidence in my
>     admin skills to believe that I can achieve better reliability myself
>     than I can with United Hosting.
> 
>     Daniel.
> 
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> 
> 
> 
> -- 
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> --
> Steve Power
> Principal Consultant
> Mobile: +44 (0) 7747 027 243
> Initsix Technology and Media
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