[support] CPU usage

[Boris Berenberg]

Why not just whitelist the ip and be done with it?

Sent from my iPhone. Please excuse any grammatical or spelling errors.

On May 13, 2009, at 8:23 AM, Daniel Carrera <daniel.carrera at theingots.org 
 > wrote:

> It would help if I knew what the CPU usage actually was. Perhaps my  
> site is just very badly configured (e.g. I didn't even have caching  
> enabled).
>
> Also, the problem is not *technically* that I'm hitting a CPU quota.  
> What happens is that we have a lot of requests coming from the same  
> IP address (which is used by a number of schools, which are our  
> customers). So the firewall at the server decides that this IP is  
> mounting a DOS attack, so it blocks the IP, hence blocking our  
> customers.
>
> I spoke with support, and they said if the CPU usage went down, it  
> would reduce the chances of that school IP being blocked in the  
> future. And that's how I ended up here asking about CPU usage.
>
> Cheers,
> Daniel.
>
>
> Steve Power wrote:
>> ask them to move you to a less busy machine?
>> On Wed, May 13, 2009 at 3:18 PM, Daniel Carrera <daniel.carrera at theingots.org 
>>  <mailto:daniel.carrera at theingots.org>> wrote:
>>    Greg Knaddison wrote:
>>        A cheap VPS is $20/month and will likely solve the problem.
>>    I am not a very good sysadmin and I hate sys admin work. I cry at
>>    the thought of having to configure Mailman (I have no idea how) or
>>    spam filters, or Apache, PHP and MySQL, or handle backup and  
>> recovery.
>>    I speak from experience. I have been the sys admin of a non- 
>> critical
>>    Drupal site and I know I would not like to do the same for a  
>> mission
>>    critical site.
>>    I chose this host as a way to get a balance between getting my  
>> fair
>>    share of resources while having someone else do the day-to-day  
>> admin
>>    work that I have neither interest nor aptitude for.
>>        Debugging a slow site on shared hosting is an exercise in  
>> futility.
>>        Regardless of the value you place on your own time, it  
>> doesn't take
>>        much time troubleshooting before a low cost shared hosting  
>> plan
>>        becomes a false savings.
>>    I did not choose the present shared host based on savings. I chose
>>    them because they have the best reputation for excellent support  
>> and
>>    uptime that is second to none. So far they have lived up to their
>>    reputation. My support requests receive an intelligent and useful
>>    response in less than 2 or 3 minutes.
>>    My top priority is reliability. I don't have enough confidence  
>> in my
>>    admin skills to believe that I can achieve better reliability  
>> myself
>>    than I can with United Hosting.
>>    Daniel.
>>    --
>>    [ Drupal support list | http://lists.drupal.org/ ]
>> -- 
>> -- 
>> --
>> Steve Power
>> Principal Consultant
>> Mobile: +44 (0) 7747 027 243
>> Initsix Technology and Media
>> --
>> --- 
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