[support] mail issue: new user registration email not being sent

Bill Traynor btraynor at mvista.com
Tue Aug 23 14:02:38 UTC 2011


On Mon, Aug 22, 2011 at 4:32 PM, Bill Traynor <btraynor at mvista.com> wrote:

>
>
> On Mon, Aug 22, 2011 at 4:11 PM, Joel Willers <joel.willers at sigler.com>wrote:
>
>> At /admin/user/settings is the Require e-mail verification... checked?
>>  You might check through all of those settings to make sure that email is
>> being generated.
>>
>
> Thanks Joel, those settings are set appropriately.
>
> I think my trouble may be a result of no User 0 being present.   I'm going
> to recreate it in test and see what happens.
>

Nope, that's not the problem, as I have a User 0.  Looking into cacheing
next.


>
>
>
>> Joel
>>
>> From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On
>> Behalf Of Bill Traynor
>> Sent: Sunday, August 21, 2011 8:30 AM
>> To: support at drupal.org
>> Subject: [support] mail issue: new user registration email not being sent
>>
>> Hello,
>>
>> I've inherited a community site (meld.org) running Drupal and I'm
>> struggling with a problem that appears to have been present for some time
>> now.  When a new user registers on the site, Drupal indicates that the new
>> user registration email with password and next steps has been sent to the
>> user, but that mail never gets generated.  I've been researching this
>> problem for a week now and see that it's cropped up for many users in the
>> past, with the possible solution being found here:
>> http://drupal.org/node/353797#comment-4426896
>>
>> So here's what I know:
>> Drupal 6.19
>> PHP 5.2.17
>> Apache 2.2.3 (RedHat)
>> SimpleMail
>> php.ini:  sendmail_path = /usr/sbin/sendmail -t -i
>>
>> I can send mail manually from the box using:
>> $sudo /usr/sbin/sendmail -f "admin at meld.org" to "btraynor at gmail.com" <
>> test.mail
>>
>> And I verified that PHP can send mail from the machine as well.
>>
>> I've tried using the SMTP Authorization module with the Outgoing Mail
>> logging module and generating a Test message does NOT send a mail out, but
>> does log it as if it had in the Outgoing Mail logging report.  However,
>> /var/log/maillog shows nothing.
>>
>> Beyond simply starting to upgrade everything one by one, I'm at a loss.
>>
>> Any thoughts on next steps would be appreciated.
>>
>> --
>> Bill Traynor
>> Technical Writer & Community Manager of Meld.org
>> MontaVista Software, LLC
>> 2929 Patrick Henry Drive
>> Santa Clara, CA 95054
>>
>> --
>> [ Drupal support list | http://lists.drupal.org/ ]
>>
>
>
>
> --
> Bill Traynor
> Technical Writer & Community Manager of Meld.org
> MontaVista Software, LLC
> 2929 Patrick Henry Drive
> Santa Clara, CA 95054
>
>


-- 
Bill Traynor
Technical Writer & Community Manager of Meld.org
MontaVista Software, LLC
2929 Patrick Henry Drive
Santa Clara, CA 95054
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