[support] mail issue: new user registration email not being sent

Joel Willers joel.willers at sigler.com
Tue Aug 23 14:11:02 UTC 2011


Is it possible that the site has been black listed?

Joel 

From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On Behalf Of Bill Traynor
Sent: Tuesday, August 23, 2011 9:03 AM
To: support at drupal.org
Subject: Re: [support] mail issue: new user registration email not being sent


On Mon, Aug 22, 2011 at 4:32 PM, Bill Traynor <btraynor at mvista.com> wrote:

On Mon, Aug 22, 2011 at 4:11 PM, Joel Willers <joel.willers at sigler.com> wrote:
At /admin/user/settings is the Require e-mail verification... checked?  You might check through all of those settings to make sure that email is being generated.

Thanks Joel, those settings are set appropriately.

I think my trouble may be a result of no User 0 being present.   I'm going to recreate it in test and see what happens.

Nope, that's not the problem, as I have a User 0.  Looking into cacheing next.
 


Joel

From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On Behalf Of Bill Traynor
Sent: Sunday, August 21, 2011 8:30 AM
To: support at drupal.org
Subject: [support] mail issue: new user registration email not being sent

Hello,

I've inherited a community site (meld.org) running Drupal and I'm struggling with a problem that appears to have been present for some time now.  When a new user registers on the site, Drupal indicates that the new user registration email with password and next steps has been sent to the user, but that mail never gets generated.  I've been researching this problem for a week now and see that it's cropped up for many users in the past, with the possible solution being found here:  http://drupal.org/node/353797#comment-4426896

So here's what I know:
Drupal 6.19
PHP 5.2.17
Apache 2.2.3 (RedHat)
SimpleMail
php.ini:  sendmail_path = /usr/sbin/sendmail -t -i

I can send mail manually from the box using:
$sudo /usr/sbin/sendmail -f "admin at meld.org" to "btraynor at gmail.com" < test.mail

And I verified that PHP can send mail from the machine as well.

I've tried using the SMTP Authorization module with the Outgoing Mail logging module and generating a Test message does NOT send a mail out, but does log it as if it had in the Outgoing Mail logging report.  However, /var/log/maillog shows nothing.

Beyond simply starting to upgrade everything one by one, I'm at a loss.

Any thoughts on next steps would be appreciated.

--
Bill Traynor
Technical Writer & Community Manager of Meld.org
MontaVista Software, LLC
2929 Patrick Henry Drive
Santa Clara, CA 95054
--
[ Drupal support list | http://lists.drupal.org/ ]



-- 
Bill Traynor
Technical Writer & Community Manager of Meld.org
MontaVista Software, LLC
2929 Patrick Henry Drive
Santa Clara, CA 95054




-- 
Bill Traynor
Technical Writer & Community Manager of Meld.org
MontaVista Software, LLC
2929 Patrick Henry Drive
Santa Clara, CA 95054



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