[support] Error trying to install module in new site.

Jorge Biquez jbiquez at icsmx.com
Wed Jun 1 22:01:54 UTC 2011


Hello.

Still on this... no clue at all...

Now just guessing.... do you think this could be 
affected by the amount of PHP memory asigned? I 
have only 128M Do you think in general that would 
be enough? What's a good number for PHP memory assigned?

Thanks in advance

Jorge Biquez

At 03:14 p.m. 01/06/2011, you wrote:
>Hmm, did you look into the system log for more 
>information, as suggested by the error message? 
>Anything in error_log (wherever is is in your installation)?
>I install my modules/etc using drush, so I can't 
>quite replicate your problem without switching on services I don't want.
>
>Posting articles, changing them etc. require 
>database updates, whereas the installation of a 
>module/theme requires the correct permissions in the directories involved.
>
>Ursula
>
>On Wed, Jun 1, 2011 at 12:45 PM, Jorge Biquez 
><<mailto:jbiquez at icsmx.com>jbiquez at icsmx.com> wrote:
>Hello.
>
>Yes, there it says the temporal directory is 
>/tmp (relative to that server and domain)
>
>It has write permissions, the same of the 
>directory where drupal is installed. I have 
>control over it, I just uploaded a file, delete it....
>
>Is there any file or files where I can see the 
>relative file configurations for Drupal?.
>
>Curiously ALL work fine.... can post articles, 
>delete them, change them.. change any parameters 
>of the themes installed.... but you just can not install anything new....
>
>
>Thanks in advance
>
>Jorge Biquez
>
>
>
>At 02:16 p.m. 01/06/2011, you wrote:
>>Go to "Configuration ->Filesystem" 
>>(admin/config/media/file-system), and look at 
>>the entry for "Temporary Directory".
>>Does your web-server have write permissions to the directory?
>>You might have to update the entry with a directory you have control over.
>>
>>Ursula
>>
>>On Wed, Jun 1, 2011 at 11:58 AM, Jorge Biquez 
>><<mailto:jbiquez at icsmx.com>jbiquez at icsmx.com> wrote:
>>Hello.
>>I need your help.
>>I guess that maybe it is a problem on my server
>>but could not find what it is or where it is the error.
>>I installed on another site, no upgrade this
>>time, just a fresh install using CPanel n a VPS server.
>>Immediately after installation I entered and
>>tried to install a new theme.... an received the following error:
>>-----------------------------------------
>>You are hereHome » Administration »
>>ModulesModules.Error message•The specified file
>>temporary://filePzGcMt could not be copied,
>>because the destination directory is not properly
>>configured. This may be caused by a problem with
>>file or directory permissions. More information 
>>is available in the system log.
>>http://ftp.drupal.org/files/projects/danland-7.x-1.0.tar.gz
>>could not be saved to temporary://update-cache/danland-7.x-1.0.tar.gz.
>>•Unable to retrieve Drupal project from
>><http://ftp.drupal.org/files/projects/danland-7.x-1.0.tar.gz>http://ftp.drupal.org/files/projects/danland-7.x-1.0.tar.gz. 
>>
>>-----------------------------------------
>>ANy idea of what could wrong?
>>I guess the error could be on the server, but I
>>am not sure... maybe in each virtual
>>configuration of each domain.... any clue what in
>>"temporary://update-cache/danland-7.x-1.0.tar.gz." temporary means?
>>ANy help is REALLY appreciate it. I have spend
>>lot of time and can not find any clue of what to fix.
>>Jorge Biquez
>>At 10:20 p.m. 30/05/2011, you wrote:
>> >Just updating in case the comments could be of help.
>> >
>> >I could not fix the error. I did not find what
>> >file or sub directory is not available. I delete
>> >all installation and will start from zero, on
>> >another domain, this time I will install themes
>> >and modules under version 7.0 and then will
>> >upgrade to 7.2. Let's see if the same error appears.
>> >
>> >Jorge Biquez
>>
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>>
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