[support] Error trying to install module in new site.

Thu Jun 2 00:27:11 UTC 2011

Hello.

Trying to install manually, this is the error
--------------------------------
You are hereHome » Administration » 
ModulesModules.Error messageUnable to create 
directory 'temporary://update-extraction/ctools/'
--------------------------------

That error was traying to install ctools manually 
, downloading it first to my hard disk.

Of course seems a permissions error but can not find where is it....

I do not know what is the real "temporary://" 
sundirectory.... I even , since it is a testing 
site, gave permission for writing to all the web directory.... all and the same

(leaving all comments here just for the archives 
in case another one gets the same error)

Jorge Biquez

At 05:01 p.m. 01/06/2011, you wrote:
>Hello.
>
>Still on this... no clue at all...
>
>Now just guessing.... do you think this could be 
>affected by the amount of PHP memory asigned? I 
>have only 128M Do you think in general that 
>would be enough? What's a good number for PHP memory assigned?
>
>Thanks in advance
>
>Jorge Biquez
>
>At 03:14 p.m. 01/06/2011, you wrote:
>>Hmm, did you look into the system log for more 
>>information, as suggested by the error message? 
>>Anything in error_log (wherever is is in your installation)?
>>I install my modules/etc using drush, so I 
>>can't quite replicate your problem without switching on services I don't want.
>>
>>Posting articles, changing them etc. require 
>>database updates, whereas the installation of a 
>>module/theme requires the correct permissions in the directories involved.
>>
>>Ursula
>>
>>On Wed, Jun 1, 2011 at 12:45 PM, Jorge Biquez 
>><<mailto:jbiquez at icsmx.com>jbiquez at icsmx.com> wrote:
>>Hello.
>>Yes, there it says the temporal directory is 
>>/tmp (relative to that server and domain)
>>It has write permissions, the same of the 
>>directory where drupal is installed. I have 
>>control over it, I just uploaded a file, delete it....
>>Is there any file or files where I can see the 
>>relative file configurations for Drupal?.
>>
>>Curiously ALL work fine.... can post articles, 
>>delete them, change them.. change any 
>>parameters of the themes installed.... but you 
>>just can not install anything new....
>>
>>Thanks in advance
>>Jorge Biquez
>>
>>
>>At 02:16 p.m. 01/06/2011, you wrote:
>>>Go to "Configuration ->Filesystem" 
>>>(admin/config/media/file-system), and look at 
>>>the entry for "Temporary Directory".
>>>Does your web-server have write permissions to the directory?
>>>You might have to update the entry with a directory you have control over.
>>>Ursula
>>>On Wed, Jun 1, 2011 at 11:58 AM, Jorge Biquez 
>>><<mailto:jbiquez at icsmx.com>jbiquez at icsmx.com> wrote:
>>>Hello.
>>>I need your help.
>>>I guess that maybe it is a problem on my server
>>>but could not find what it is or where it is the error.
>>>I installed on another site, no upgrade this
>>>time, just a fresh install using CPanel n a VPS server.
>>>Immediately after installation I entered and
>>>tried to install a new theme.... an received the following error:
>>>-----------------------------------------
>>>You are hereHome » Administration »
>>>ModulesModules.Error message•The specified file
>>>temporary://filePzGcMt could not be copied,
>>>because the destination directory is not properly
>>>configured. This may be caused by a problem with
>>>file or directory permissions. More 
>>>information is available in the system log.
>>>• http://ftp.drupal.org/files/projects/danland-7.x-1.0.tar.gz
>>>could not be saved to temporary://update-cache/danland-7.x-1.0.tar.gz.
>>>•Unable to retrieve Drupal project from
>>><http://ftp.drupal.org/files/projects/danland-7.x-1.0.tar.gz>http://ftp.drupal.org/files/projects/danland-7.x-1.0.tar.gz. 
>>>
>>>-----------------------------------------
>>>ANy idea of what could wrong?
>>>I guess the error could be on the server, but I
>>>am not sure... maybe in each virtual
>>>configuration of each domain.... any clue what in
>>>"temporary://update-cache/danland-7.x-1.0.tar.gz." temporary means?
>>>ANy help is REALLY appreciate it. I have spend
>>>lot of time and can not find any clue of what to fix.
>>>Jorge Biquez
>>>At 10:20 p.m. 30/05/2011, you wrote:
>>> >Just updating in case the comments could be of help.
>>> >
>>> >I could not fix the error. I did not find what
>>> >file or sub directory is not available. I delete
>>> >all installation and will start from zero, on
>>> >another domain, this time I will install themes
>>> >and modules under version 7.0 and then will
>>> >upgrade to 7.2. Let's see if the same error appears.
>>> >
>>> >Jorge Biquez
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>>>
>>>
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>>
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>>
>>
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>
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