[support] uploading files to Open Atrium

Mon May 9 15:41:28 UTC 2011

I’m getting really frantic to try and solve this problem. Open Atrium works perfect in every way, EXCEPT I can’t upload any files or images (including the profile image). In the “attach files to this comment” [or blog or whatever] area I click “browse” find the file I want to upload, click to upload, and it shows a barber pole type deal moving and then no file is listed there. I click “save” and still no file. 

When I click “administer/reports/recent log entries” There are no errors. It will show that I created a new comment or content or whatever I tried to attach an image to, but no error. If I try and upload a profile image I see “The changes have been saved.” At the top of the page, but no picture shows and NOTHING at all is reported in the “recent log entries” area. 

Since my first email below, I did a totally new, clean install of Open Atrium and I can’t get ANY files to work. The first set-up I was able to upload files for a little while until I changed something (of course, I don’t know WHAT!) and then it stopped working! 

Any assistance or ideas would be welcome!

Thanks,

Tina

From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On Behalf Of Tina Williams
Sent: Tuesday, April 26, 2011 9:45 AM
To: support at drupal.org
Subject: Re: [support] uploading files to Open Atrium

The “File system path:” is “sites/default/files” and I’ve set that to permissions 0777. I can see that is where the first file I uploaded (when it worked!) is, but now I can’t upload any more. I know I did some tinkering with settings after I installed the program (and AFTER I uploaded these files) in order to get some other stuff to work, but now I don’t remember what I did so I could undo it! 

And Dipen, when I go to “administer/reports/Recent log entries” it doesn’t show any errors. It shows that I created a content comment (where I also tried to upload a file), but it doesn’t say there was any error at all. This appears to show all access to the site correctly as I know another user had tried to log in earlier and then remembered their info and was able to log in. This all showed correctly. Is there someplace else I should look for error logs?

Tina

From: support-bounces at drupal.org [mailto:support-bounces at drupal.org] On Behalf Of Ryan Snowden
Sent: Tuesday, April 12, 2011 5:09 AM
To: support at drupal.org
Cc: Tina Williams
Subject: Re: [support] uploading files to Open Atrium

Check your File Upload paths as it's taken you first installed paths?

On 12 April 2011 04:33, Tina Williams <tina at words-etcetera.com> wrote:

I set up Open Atrium (along with Drupal) the other day and love it for a project management program. However, I’ve somehow messed up the file upload part. When I first set it up, I could and did upload files and they showed up correctly. However, now I cannot. I click the “browse” button, locate a file, click to upload it, the little ribbon deal moves, and then the file just isn’t uploaded.

I’ve read all sorts of info on both Drupal.org and openatrium.com and I’ve fixed the file permissions for the file folder to 0777, I’ve tried both public and private for the file types. I’ve done everything I can think, and it still won’t work. 

Does anyone here have any exp with Open Atrium with Drupal who could offer some ideas?

Thanks!

Tina

--
[ Drupal support list | http://lists.drupal.org/ ]

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.drupal.org/pipermail/support/attachments/20110509/f52b2125/attachment-0001.html 