[support] Support Ticket Opened Spam?

[Earnie Boyd]

Jeff Brown wrote:
> On 16 Nov 2011, at 7:25 PM, Marty Landman wrote:
> 
>> At 11:44 AM 11/16/2011, Ms. Nancy Wichmann wrote:
>>> I got 448. The system owner has apologized. Let's stop now, as this
>>> is becoming spam itself.
>>
>> I agree. There ought'a be a special corollary to Godwin's Law to
>> cover just these types of situations. Like the Law of Meta-Spamming
>> or something. Just thinking out loud here.
> 
> 
> Oh, the irony. ;)
> 
> I just got a personal email from pinky.goyal22 at gmail.com:
> 
> "Sincere apologies for my error that caused automated emails to be sent
> to you from the address pinky at evakoss.com. I was working on a support
> ticket system for a client and when testing the system I didn't realize
> that the system would send a support ticket in response to your email
> I've received and responded to in the past.
> 
> I'm very sorry and will take extreme caution so this issue never occurs
> again."
> 
> But I've never communicated with this person in my life.
> 
> I'm really battling to imagine an entirely innocent use-case scenario
> for scraping mailing list archives for email addresses and names.

As I stated before pinky was not the sender of the email.  Sure it was
the From address but that can be faked.  Check the email headers for the
real sender and you'll find "millen at iade122lmp01.blackmesh.com" was the
sender and not pinky.

-- 
Earnie
-- https://sites.google.com/site/earnieboyd/