[support] Sorry, 10.0.11.38 has been banned.

[Alec Taylor]

It's from your firewall and/or webserver.

Nothing to do with Drupal

On Sat, Jan 21, 2012 at 1:43 PM, John Mitchell <mitchelljj98 at gmail.com> wrote:
> For my website when using Firefox or Chrome you get the following message:
> Sorry, 10.0.11.38 has been banned.
> For Internet Explorer you 403 forbidden error.
>
> Note: 10.0.11.38 is the internal IP of the load balancer which has
> the domains certificate and associated public IP address.
> I went to admin/user/rules and noticed that this ip of 10.0.11.38 has been
> listed as a host to deny access so I deleted this rule and the drupal
> website displays again.
> We did not enter this ip as a rule originally so I suspect that drupal
> somehow decided to add this ip as a denied host.
>
> How would I prevent this from happening again?
>
> John
>
> --
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